Crash Champions #0144 Sarasota

4.9 (3,885reviews)
97%
4040 North Washington Blvd.,  Sarasota,  FL  34234
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In operation 12 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
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Reviews (3,885)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, with repairs frequently described as excellent, professional, and completed to a high standard. Many noted their vehicles were returned looking brand new, often cleaner than when dropped off. Communication was a standout strength, with customers appreciating frequent text and phone updates that kept them informed throughout the repair process without needing to follow up themselves. Timeliness was another highlight, as numerous customers were pleasantly surprised to receive their vehicles ahead of the promised completion date. A few customers noted areas for improvement, including occasional communication gaps, quality control concerns such as overspray or misaligned parts, and isolated instances of unprofessional interactions with staff. Overall, the vast majority of customers expressed high satisfaction and indicated they would recommend the shop to friends and family.
AI-Generated from reviews written in the last 12 months
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"Everything was wonderful and everyone exceeded my expectations all around !!"
"The best job and service, I have ever seen everything was so perfect in detail and very great value in the job they do. Great work"
"Extremely competent with repairs."
"My car looks great, and they added a few extra touches that I wasn't expecting like vacuuming it out. Overall, ..." Read more
"The repair did not look professional"
"Yes, my vehicle was completed well ahead of schedule. I was very satisfied with the fast and efficient ..." Read more
"The repair took very little time"
"It was ready a week earlier than promised"
"... Car was cleaner then when we dropped it off. And got it back earlier then what we thought. Very happy." Read more
"... answer to this depends on which text was the promise. I was told the 5th. Then the 7th. Then the 10th. Then the 12th then its done, ready for payment, and ..." Read more
"... kept in the loop about every step of my repairs. I received text message update and never had to call for an update on the progress. The job looks excellent ..." Read more
"I could not have asked for a better experience. Communication was outstanding. They are professional and knowledgeable. My car looks amazing"
"Communication was deplorable"
"The communication was excellent; they kept me informed at every stage."
"... service was wonderful. Not only did they treat me well they kept me informed of the repair process throughout the whole time. I have already recommended your company ..." Read more

Likely to Recommend

Repair Quality

Michelle and Maria were very helpful. Kept me informed and educated me on the process.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

nice front desk staff

My Experience

Maria was very accommodating and went out of her way to quickly facilitate my claim. She was instrumental in getting the insurance company to cover all of the repairs. The car looks perfect and it was completed earlier than originally estimated. Great customer service. Thank you!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thank you very much! My car looks good as new. Above and beyond service!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The workers did an excellent job of repairing my car. Praise them all

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Excellent customer service!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Excellent communication all through the repairs. They did a beautiful job on our car!

My Experience

My Ram looks like new like nothing never happened to it what a great job on the repairs. As far the wash & details I hate to say ya get a F in that field but a A+ for the repairs and how quickly you got it done thank you again 🙏🏻

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

They do a good job every time

Repair Quality

Melanie was very helpful and knowledgeable

Customer Service

Good job

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great people and great repair

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Maria is 1000 of 10

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Overall customer service is great. Painting repair is great but needs improvement in checking whole process.

Repair Quality

Very detailed repainting of doors and door replacement.

Customer Service

I came back on the same day I picked up the car to ask Marie to fix the loose door lock on the front passenger side and that I could not open the front to come out of the car. She had it fixed immediately and we went home. Then I noticed that the computerized door lock mechanism on the front seats does not lock our doors when automatically locked from the inside. I came back on a Monday and Will attended to my concern. I appreciated how he went out of his way to explain what the seemed standard is amongst Hyundai vehicles and demonstrated it to me. But I checked with the same car he showed me, it wasn't. I plan to bring to Hyundai dealership and ask them to reset as he suggested.

Kept me Informed?

Yes

Ready on Time?

Yes

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