Crash Champions #0738 Lakewood Ranch

4.8 (1,878reviews)
97%
3520 81st Court East,  Lakewood Ranch,  FL  34211
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In operation 4 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Audi
Ford
Honda
I-Car
Rivian Fleet – Vans
Rivian Passenger – R1T/R1S
Tesla
Volkswagen
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Email

Reviews (1,878)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding communication, with frequent text and phone updates keeping them informed throughout the repair process. The quality of repairs is repeatedly highlighted, with many noting their vehicles looked brand new upon return. Timeliness is a strong theme, as numerous customers received their vehicles ahead of the promised date. Staff professionalism, friendliness, and willingness to go above and beyond were widely appreciated. A few customers noted areas for improvement directly from their experiences, including occasional parts delays causing extended repair times, isolated cleanliness concerns upon vehicle return, and instances where proactive communication could have been more consistent.
AI-Generated from reviews written in the last 12 months
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"I was thrilled with the skill level, the promptness and the kindness of the staff at Crash Champions. I'm very happy with ..." Read more
"... Champions. Communication throughout the process and quality of repair were both superb. They returned my vehicle spotless, so Im pretty sure they washed and detailed ..." Read more
"... had a great experience with Crash Champions. Their communication was amazing from start to finish, and the quality of work was also excellent. I would highly recommend ..." Read more
"... being done, to the details being handled, they were professional, fast, helpful and kind. Truly a one-of-a-kind outfit! And most importantly the work Beyond reproach. My ..." Read more
"Poor workmanship, poor quality control, poor customer service!"
"I am beyond satisfied with my experience. The level of communication was top notch. Receiving daily updates was appreciated and all phone calls with the staff ..." Read more
"... receive an accurate repair timeline. Unfortunately, the communication throughout the repair process was extremely poor. The text messaging system did not work, and I was ..." Read more
"... the best experiences Ive ever had with auto repair. Communication was great, work done on the vehicle was great, seamless process." Read more
"Yes, but I had to call. I did not receive any emails, texts, or phone calls initiated by Crash Champions until the car was ready. I had ..." Read more

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Great service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very impressed with the exemplary service and dedication to quality. If I ever need any car repairs in the future, I won’t hesitate to take it to Crash Champions.

Likely to Recommend

Repair Quality

Fantastic service and quality workmanship. Will definitely use them every time I need this service.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Definitely would highly recommend them

Repair Quality

Roxy & staff are amazing ! They were very informative and efficient .

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Thomas nice snd checkout lady

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

From start to finish the entire experience was great. Shane is an incredible representative of the company and extremely customer service oriented. 10 out of 10 to them all!

Likely to Recommend

Repair Quality

Customer Service

Shane is awesome!

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The staff were all courteous, efficient, honest, and careful. I felt that both my vehicle and my time were valued well by the staff, and it made me confident that I made the right choice in coming back to this shop.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

No

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Everything went well. My car repair looks very good. My slight complaint is that my first estimator suggested the time to make the repairs would be faster and less involved than it turned out. But the reality was more like what my son who is a car person thought..

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

My experience with Crash Champions was amazing! They made the process very simple and the car looks great. It was repaired in the exact time they predicted. Only thing I could ask for, is the explanation of the rental car and how to set that up when I set the original appointment. Other than that I had a perfect experience and would recommend them to everyone. Thank you!

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great!👍🏻

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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