Suntrup Collision Center
Our collision center is known for its expertise, honesty, and stellar service. Here at Suntrup Collision Center, our technicians are trained to work on all vehicle makes and models. Our office staff is committed to delivering superior quality and customer service. We provide a high level of communication throughout the repair process including text and email messaging with our customers. When it comes to collision services, we are proud to be the preferred choice of drivers in the Saint Louis area.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
I love how they gave me my car back so clean! It looks great. Thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
The repair was done well, everyone was nice, I just wish I had gotten my car back a little faster.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks good as new
Customer Service - 5.0/5.0 -
Friendly and knowledgeable
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They were amazing. So kind and helpful, and they detailed my very dirty car. They t was such a lovely surprise that I went home and cleaned my house! I don’t think I will ever go anywhere else if I need to. I also think I will buy my next car from them when I am ready.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks great
Customer Service - 5.0/5.0 -
They were all awesome!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Tammy gave me excellent service. She saved me hundreds of dollars. The technician(s) did excellent work. I understand Tammy and Scott have moved on. I thought they were both excellent.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 3.5/5.0 -
Did a good job, but took a long time
Customer Service - 5.0/5.0 -
Lady up front was very helpful
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Can't tell there was damage. Great work!
Customer Service - 5.0/5.0 -
They did a great job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
I would never recommend this body shop to anyone. Not even an enemy.
Repair Quality - 2.5/5.0
Customer Service - 0.5/5.0 -
This review is for their body shop. I'll start off by saying Tammy Korman is the absolute worst person I have ever had to deal with. (She's the body shop manager) Tina is a sweetheart though. I dropped my car off Feb. 13 with Rick at this shop for repairs to my bumper and quarter panel (rear right side) after getting into a hit and run. A month later, I went to pick my car up and noticed two HUGE bulges in both my front tires. My car had no bulges or no issues with my tires when I dropped it off. Somehow in the month that they had my car in their possession this happened to my tires. Nobody has any explanation. Tammy was VERY rude and hung up on me multiple times as I was trying to explain the situation. (She's been on vacation for the last week so she doesn't even know what's going on). She was constantly arguing with me and yelled over the phone that she's not going to help me, it's nothing they can do and for me to come pick my car up (with the BAD tires). They have pictures of my car from the day I dropped it off that show NO BULGES in the tires but SOMEHOW it is my fault that my tires did that while it was in their possession. Their communication is TERRIBLE!!!!!! Tammy is a liar. I caught her in multiple lies. Somebody very clearly made a mistake and now I have to purchase two new tires on my dime. I don't know if they accidentally switched the tires out or what happened. Since I have no explanation I can only assume. This was the only shop that could get me in so quickly and now I see why. They are terrible. Tammy is a terrible person to work with. We also spoke to the General Manager Eric P. who ultimately did nothing to help me in this situation.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Car looks great
My Experience - 5.0/5.0 -
Communication was excellent. Hassle free service. Great experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
I had to bring the car back up the next day bc check engine light came on for coolant levels. We just had radiator replaced.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 3.0/5.0 -
Not sure how to judge do early after repair
Customer Service - 2.0/5.0 -
It took too long, over 3 weeks, and the reply was always waiting for parts. Not sure if that was the real reason or the shop was simply too busy to do the work quicker
My Experience - 5.0/5.0 -
Rick and the team were outstanding! Highly recommend this shop for all your collision needs.
My Experience - 5.0/5.0 -
Seemed very efficient and the status communications were very helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everything was done very professionally.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Suntrup was excellent from start to finish