Caliber - Shrewsbury
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Service Quality
My Experience - 5.0/5.0 -
courteous, prompt, superb quality, quick and efficient service, very satisfied
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Looks like I took it to a dealer, very professional outcome and the staff was courteous and helpful
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0 -
My front driver side quarter panel is still damaged and that was the initial impact on my vehicle
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Unfortunately I have need body work done multiple times now and every time I go to the Caliber in Shrewsbury. They are fast, so kind and genuine and so helpful. I appreciate their communication and all their hard work!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
great job
Customer Service - 5.0/5.0 -
Great job and nice people to work with! Thank you
My Experience - 5.0/5.0 -
great updates and everyone was very friendly!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The staff was helpful and considerate. They were knowledgeable and answered all my questions. This is my 2nd time using Caliber and I recommend them highly!
Likely to Recommend - 3.5/5.0
Repair Quality - 2.5/5.0 -
I wasn’t informed that my insurance would not cover the alignment. When I took it to have the alignment addressed, the shop determined that in addition to alignment that the tire rode needs replacing. GEICO is covering it but I’m out of having a car again. Had I been told about GEICO not covering the alignment I could have made the same call while it was still there and gotten approval for all the repairs.
Customer Service - 2.5/5.0 -
Everyone was very helpful. I wish I would have been called that not all the work would be covered by insurance.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
So far everything was good
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
All good so far
Customer Service - 4.5/5.0 -
All good so far
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The team was efficient, professional, and communication was excellent
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job to everyone.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent, friendly service!!! And my car looked better, inside and out when I picked it up then when I dropped it off!
My Experience - 5.0/5.0 -
The company was very professional in the handling of this case and very responsive to the progress of the repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very easy to work with and excellent job on my vehicle.