Caliber - Overland
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Communication
My Experience - 5.0/5.0 -
Work was done well in a timely manner & great communication throughout the process
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They got the job done ahead of schedule. The work was done excellent. They kept me up to date on all the steps.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The car looks brand new, the service was pretty fast, they kept me informed, everyone was friendly and very professional
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0 -
Although the people were very nice and updated me often they had the car for 2.5 weeks only to get it back bumper not aligned correctly on either side not aligned around the fog light on the side that was damaged in the accident however this is a whole new bumper . . . Also there's a shudder over 80 on the freeway was never there before the accident which means proper test were not completed now I have to take time off work which cost me money and short staffs my office to come back and have things corrected and also be without my vehicle for I have no clue how much longer very dissatisfied
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I was told on Fri my vehicle would be ready on Monday by 5:30pm. When I phoned them on Monday I was told they were still waiting on a bracket. Well I returned the car I was driving on Sunday, took off Monday to be available for pick-up. Didn't get vehicle till Tuesday evening (missed 2 days of work due to mis information.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Upset that I missed work because of due date was 2 days later than originally promised & they knew in time to inform me
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Veronica and Jake were both very helpful!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would refer people to your company.
Repair Quality - 5.0/5.0 -
Very courteous and knowledgeable about the make of my car. Very good work done.
Customer Service - 5.0/5.0 -
Great job done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
vary good to work with
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My car looks great! Jake and Veronica are a pleasure to do business with.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Both the work and the service were great!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My experience was ABSOLUTELY seamless and pleasurable!!! Veronica and Jake at Overland are the best! A+++!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks brand new!!!
Customer Service - 5.0/5.0 -
The customer service at your Overland location was amazing!!! Veronica and Jake were wonderful! Kept me informed. I never had to call to check on my car. They were on top of things!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was very impressed by the communication and work done. When you could, you went the extra mile, and I’m grateful for the work you did to get my vehicle back to me. Thanks so much
My Experience - 5.0/5.0 -
The way they kept you up to date on progress
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
My car is impeccable!! I can't tell that it was in an accident.
My Experience - 0.0/5.0 -
The work was impeccable however the communication was lacking during the time my car was there and Jacob and I discussed that
Likely to Recommend - 5.0/5.0 -
There work is impeccable that is not even a question. Communication is lacking