Plaza Collision

4.9 (120reviews)

100%

(314) 860-9299

11820 Lackland Road, Maryland Heights, MO 63146

100%

11820 Lackland Road
Maryland Heights, MO 63146

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About Plaza Collision

11820 Lackland Road
Maryland Heights, MO 63146

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 41 years.

Because it matters! The largest Collision Repair Center in St Louis for OEM Luxury Certified Collision Repairs.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair
On-Site Car Rental - Enterprise®

Payment Types

American Express
Discover Card
MasterCard
Visa
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 6:00 pm
Tue	7:30 am - 6:00 pm
Wed	7:30 am - 6:00 pm
Thu	7:30 am - 6:00 pm
Fri	7:30 am - 6:00 pm
Sat	Closed

* Holiday hours may differ.

Audi

BMW

I-Car

Jaguar

Land Rover

Lexus Authorized

Mercedes-Benz

Mercedes-Benz Elite

Tesla

Call

Website

Reviews (120)

Sort By:
Newest
Rating

95 Customers Rated

5 Stars

67.5% Complete

(81)
4 Stars

10.8% Complete

(13)
3 Stars

0.8% Complete

(1)
2 Stars

0% Complete

(0)
1 Star

0% Complete

(0)
< 1 Star

0% Complete

(0)

Customers say

Overall Customer Satisfaction

Customers consistently praise Plaza Motors Collision for exceptional repair quality, with vehicles returned in showroom or like-new condition. The team receives high marks for proactive communication through texts, emails, and phone updates throughout the repair process. Many customers highlight the seamless handling of insurance claims as a standout convenience. Timeliness is frequently celebrated, with several vehicles completed ahead of schedule. Customers appreciate the friendly, professional, and accommodating staff. Repeat customers and strong referral intent reflect deep trust in the shop. A few customers noted improvement opportunities, including difficulty reaching a live person by phone, occasional cleanliness inconsistencies, and isolated concerns about post-repair follow-through on ancillary items.

Select to learn more

Service Quality
Timeliness
Communication

"Plaza Motors Collision did a fantastic job ! Excellent quality of work & wonderful customer service. A+ across the board 😊"

"Thanks for providing outstanding customer service and the workmanship was outstanding."

"... Im very pleased to find everything fixed and the car was in pristine condition when I picked it up - clean and shiny . Highly recommend the place for your repairs" Read more

"It was ready almost 2 weeks earlier than original estimate"

"... extremely efficient. I received Text Updates frequently. My car was completed 13 days ahead of schedule. If I ever have car issues in the future plaza will ..." Read more

"The quality and timeliness of the work were exceptional."

"vehicle was ready before the estimated time given, which was fantastic!"

"The repair and painting took longer than I thought, but the wait was worth it."

"The team did a speedy job. My only complaint is the lack of getting to speak to an actual person during the process. Every time I called I was always sent to a voicemail ..." Read more

"Excellent work quality with lifetime warranty. Kept me informed on the progress along the way and kept true to the estimated timeline"

"I received both texts and emails which was greatly appreciated since I was traveling internationally with spotty ..." Read more

"I was completely satisfied with the updates and timeline for the repairs."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Plaza Motors Collision did a fantastic job ! Excellent quality of work & wonderful customer service. A+ across the board 😊"

"Thanks for providing outstanding customer service and the workmanship was outstanding."

"... Im very pleased to find everything fixed and the car was in pristine condition when I picked it up - clean and shiny . Highly recommend the place for your repairs" Read more

"It was ready almost 2 weeks earlier than original estimate"

"... extremely efficient. I received Text Updates frequently. My car was completed 13 days ahead of schedule. If I ever have car issues in the future plaza will ..." Read more

"The quality and timeliness of the work were exceptional."

"vehicle was ready before the estimated time given, which was fantastic!"

"The repair and painting took longer than I thought, but the wait was worth it."

"The team did a speedy job. My only complaint is the lack of getting to speak to an actual person during the process. Every time I called I was always sent to a voicemail ..." Read more

"Excellent work quality with lifetime warranty. Kept me informed on the progress along the way and kept true to the estimated timeline"

"I received both texts and emails which was greatly appreciated since I was traveling internationally with spotty ..." Read more

"I was completely satisfied with the updates and timeline for the repairs."

William (Mercedes-Benz owner) reviewed 9/24/26

I appreciated the quick turnaround and most importantly the staff that handled this claim.

Linda (Tesla owner) reviewed 9/23/26

Donna (Lexus owner) reviewed 9/23/26

⭐️⭐️⭐️⭐️⭐️ I had a great experience with this repair shop! They did an amazing job on my car, and I’m extremely happy with how everything turned out. The customer service was great, and they went above and beyond by cleaning both the inside and outside of my car before returning it to me. That extra touch was definitely appreciated! My car looks great, and I would highly recommend them to anyone needing repairs. Thank you for taking such great care of my car! 😊

William (Mercedes-Benz owner) reviewed 9/22/26

Marjorie (Mercedes-Benz owner) reviewed 9/18/26

Taylor was absolutely wonderful to work with

Desirae (Land Rover owner) reviewed 9/17/26

10 would have been a better carwash

Customer Service on point

Richard (Land Rover owner) reviewed 9/14/26

Irene (Volkswagen owner) reviewed 9/14/26

Sharon (Land Rover owner) reviewed 9/14/26

Helen (Mercedes-Benz owner) reviewed 9/14/26

Taylor was very informative and keep us updated play by play which made my experience very pleasant thanks for the great fast work

Brad (BMW owner) reviewed 9/10/26

The Service that I received from Taylor Stout at Plaza was out standing. Taylor kept me informed through every step of my repair process. she did a great Job!

Terry (Mercedes-Benz owner) reviewed 9/10/26

Prasanth (Tesla owner) reviewed 9/10/26

I really appreciate Heather Matlock's friendly, and professional expertise, thank you for the excellent service! The repair work on my vehicle was top-notch, team kept me well-informed throughout the process. I would definitely recommend Plaza Motors Collision.

Wendy (Mercedes-Benz owner) reviewed 9/8/26

Andrew (Ford owner) reviewed 9/7/26

They did a great job. Turn around time was great. Thank you

Kelsey (Mercedes-Benz owner) reviewed 9/7/26

David (Lincoln owner) reviewed 9/7/26

Richard (Mercedes-Benz owner) reviewed 9/3/26

All phases of the repair were handled very professionally

The work on my car was completed quickly and professionally

Thoughtful and efficient customer service

Dennis (Ford owner) reviewed 9/3/26

Stephen (Tesla owner) reviewed 9/2/26

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Differences in repair estimates are common. Be sure to compare the differences between the two. If you're not sure why one estimate is different from another be sure to ask.

Plaza Collision

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Plaza Collision

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (120)

95 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -