Caliber - Maryland Heights

4.8 (2,287reviews)

94%

(314) 594-7974

2280 Chaffee Drive, Suite A, Maryland Heights, MO 63146

94%

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2280 Chaffee Drive, Suite A
Maryland Heights, MO 63146

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About Caliber - Maryland Heights

See Photos

2280 Chaffee Drive, Suite A
Maryland Heights, MO 63146

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

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I-Car

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Reviews (2,287)

Sort By:
Newest
Rating

2,040 Customers Rated

5 Stars

74.9% Complete

(1713)
4 Stars

8.6% Complete

(196)
3 Stars

2.5% Complete

(57)
2 Stars

0.9% Complete

(20)
1 Star

0.7% Complete

(16)
< 1 Star

1.7% Complete

(38)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for its exceptional service quality, clear communication, and timely repairs. Many highlighted the frequent text updates as a standout feature, keeping them informed and reducing anxiety throughout the repair process. Repairs were often completed ahead of schedule, with numerous customers expressing delight at receiving their vehicles earlier than expected. The quality of workmanship received high marks, with customers noting their vehicles looked brand new upon return. Staff were widely described as friendly, professional, knowledgeable, and courteous. Some customers noted areas for improvement, including occasional delays, minor quality issues such as paint imperfections or parts not fitting correctly, and isolated communication lapses near completion. Overall, the vast majority of customers expressed strong satisfaction and indicated they would recommend the shop to others.

Select to learn more

Service Quality
Communication

"The entire experience was exceptional!! Every aspect of my experience was top notch, first rate, and very professional!!"

"The repair quality is excellent. Love the parts and paint job."

"Caliber had excellent service throughout and went above and beyond to have my truck restored to perfect condition. They were able to oblige my situation ..." Read more

"the part that was replaced does not fit the way that it should and looks off compared to the not operated ..." Read more

"Back window doesn't work but did work before the accident. The paint job was bumpy and has hard edges in some ..." Read more

"I would say my top impression is the daily phone text's informing me of the progress of the car repair. A phenomenal, superb idea that I wish every ..." Read more

"That communication lessened a lot of anxiety."

"Frequent and informative updates"

"Every call was a runaround by the customer service people, a manager never there and cute but worthless text ..." Read more

"Communication mostly by text was incredibly helpful. Didnt realize my vehicle could be delivered back ..." Read more

Service Quality
Communication

Service Quality
Communication

"The entire experience was exceptional!! Every aspect of my experience was top notch, first rate, and very professional!!"

"The repair quality is excellent. Love the parts and paint job."

"Caliber had excellent service throughout and went above and beyond to have my truck restored to perfect condition. They were able to oblige my situation ..." Read more

"the part that was replaced does not fit the way that it should and looks off compared to the not operated ..." Read more

"Back window doesn't work but did work before the accident. The paint job was bumpy and has hard edges in some ..." Read more

"I would say my top impression is the daily phone text's informing me of the progress of the car repair. A phenomenal, superb idea that I wish every ..." Read more

"That communication lessened a lot of anxiety."

"Frequent and informative updates"

"Every call was a runaround by the customer service people, a manager never there and cute but worthless text ..." Read more

"Communication mostly by text was incredibly helpful. Didnt realize my vehicle could be delivered back ..." Read more

John (Toyota owner) reviewed 8/13/26

Danika (Kia owner) reviewed 8/13/26

I don't live in that state anymore and would not recommend a friend or family member to leave their state to get their vehicle serviced through the company. It's too far away.

The car works and the company was helpful and accommodating.

Christian (Toyota owner) reviewed 8/13/26

Helen (Chevrolet owner) reviewed 8/13/26

This is our 2nd vehicle we brought to the Maryland Heights location. Also I referred my aunt to the Caliber location in the city last year when her car was damaged.

Looks like it just rolled of of factory floor.

The Maryland Heights location was very nice and easy to talk to.

Marcia (Honda owner) reviewed 8/11/26

Everyone was fantastic. Thanks so much

Blake (Volkswagen owner) reviewed 8/11/26

Jennifer (Chevrolet owner) reviewed 8/10/26

Leonid (Toyota owner) reviewed 8/8/26

Morgan (Honda owner) reviewed 8/6/26

Fixed my vehicle within 2 weeks and kept me updated the whole time!

Harold (Hyundai owner) reviewed 8/6/26

Tsutsumi (Volvo owner) reviewed 8/6/26

Linda (Honda owner) reviewed 8/4/26

Lynn (Acura owner) reviewed 8/3/26

Shelly (Jeep owner) reviewed 8/3/26

Friendly and very helpful. Informative and professional at a very difficult time in my life. They went above and beyond, delivered my car to my house when i was unable to drive. The texts were amazing and kept me updated. So helpful! Shelly Owens

Anonymous (Cadillac owner) reviewed 8/3/26

Caliber is well organized and they did a nice job, on time.

Lauren Mark (Honda owner) reviewed 8/3/26

While I only drove it home, she felt great.

They did a great job of fixing my car and matching the paint correctly. They have become my go-to shop for damage repair.

Katurah (Chevrolet owner) reviewed 8/3/26

Morgan (Jeep owner) reviewed 8/3/26

Loved the car wash and vacuuming!

Travis (Chevrolet owner) reviewed 7/31/26

The team was very nice, down to earth, yet professional! They made the process completely painless and completed everything in a timely manner!

The team was very responsive and informative on the process! They made everything seamlessly easy and I greatly appreciate them!

Sherrin (Nissan owner) reviewed 7/30/26

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view more shops in: Maryland Heights | 63146

The average cost of auto body repair for a vehicle damaged in an accident in 2021 was $3,790.

Caliber - Maryland Heights

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - Maryland Heights

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (2,287)

2,040 Customers Rated

My Experience - 5.0/5.0

Likely to Recommend - 0.5/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 3.5/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0