Caliber - Maryland Heights

4.7 (2,302reviews)

93%

(314) 594-7974

2280 Chaffee Drive, Suite A, Maryland Heights, MO 63146

93%

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2280 Chaffee Drive, Suite A
Maryland Heights, MO 63146

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About Caliber - Maryland Heights

See Photos

2280 Chaffee Drive, Suite A
Maryland Heights, MO 63146

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Ford

I-Car

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Website

Reviews (2,302)

Sort By:
Newest
Rating

2,054 Customers Rated

5 Stars

74.8% Complete

(1723)
4 Stars

8.6% Complete

(197)
3 Stars

2.5% Complete

(58)
2 Stars

1% Complete

(22)
1 Star

0.7% Complete

(16)
< 1 Star

1.7% Complete

(38)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for its exceptional service quality, clear communication, and timely repairs. Many highlighted the frequent text updates as a standout feature, keeping them informed and reducing anxiety throughout the repair process. Repairs were often completed ahead of schedule, with numerous customers expressing delight at receiving their vehicles earlier than expected. The quality of workmanship received high marks, with customers noting their vehicles looked brand new upon return. Staff were widely described as friendly, professional, knowledgeable, and courteous. Some customers noted areas for improvement, including occasional delays, minor quality issues such as paint imperfections or parts not fitting correctly, and isolated communication lapses near completion. Overall, the vast majority of customers expressed strong satisfaction and indicated they would recommend the shop to others.

Select to learn more

Service Quality
Communication

"The entire experience was exceptional!! Every aspect of my experience was top notch, first rate, and very professional!!"

"The repair quality is excellent. Love the parts and paint job."

"Caliber had excellent service throughout and went above and beyond to have my truck restored to perfect condition. They were able to oblige my situation ..." Read more

"the part that was replaced does not fit the way that it should and looks off compared to the not operated ..." Read more

"Back window doesn't work but did work before the accident. The paint job was bumpy and has hard edges in some ..." Read more

"I would say my top impression is the daily phone text's informing me of the progress of the car repair. A phenomenal, superb idea that I wish every ..." Read more

"That communication lessened a lot of anxiety."

"Frequent and informative updates"

"Every call was a runaround by the customer service people, a manager never there and cute but worthless text ..." Read more

"Communication mostly by text was incredibly helpful. Didnt realize my vehicle could be delivered back ..." Read more

Service Quality
Communication

Service Quality
Communication

"The entire experience was exceptional!! Every aspect of my experience was top notch, first rate, and very professional!!"

"The repair quality is excellent. Love the parts and paint job."

"Caliber had excellent service throughout and went above and beyond to have my truck restored to perfect condition. They were able to oblige my situation ..." Read more

"the part that was replaced does not fit the way that it should and looks off compared to the not operated ..." Read more

"Back window doesn't work but did work before the accident. The paint job was bumpy and has hard edges in some ..." Read more

"I would say my top impression is the daily phone text's informing me of the progress of the car repair. A phenomenal, superb idea that I wish every ..." Read more

"That communication lessened a lot of anxiety."

"Frequent and informative updates"

"Every call was a runaround by the customer service people, a manager never there and cute but worthless text ..." Read more

"Communication mostly by text was incredibly helpful. Didnt realize my vehicle could be delivered back ..." Read more

Bob (Lexus owner) reviewed 8/25/26

Crystal (Honda owner) reviewed 8/24/26

Narendran (Toyota owner) reviewed 8/24/26

Kenny (Mercedes-Benz owner) reviewed 8/24/26

Yuanlan (Toyota owner) reviewed 8/24/26

Dawn (Honda owner) reviewed 8/21/26

The drop off pick up was quick & easy. I Was made aware of where my car was in the process. My car was returned cleaned & looking great!

Looks great

EVERYTHING WAS EASY!

Prabhu Preetham (Hyundai owner) reviewed 8/21/26

100%

They made a great service on my vehicle and it looks in great shape

John (Buick owner) reviewed 8/20/26

I love how Caliber kept me updated on the status of my repair through the texts that were sent.

Rebecca (Chevrolet owner) reviewed 8/20/26

Mary Lou (Kia owner) reviewed 8/17/26

The communication was great. Very satisfied with the quality of the repair

John (Toyota owner) reviewed 8/17/26

Nathan (Jeep owner) reviewed 8/17/26

Excellent experience from the top down. Customer service was top notch and workmanship is top tier. Our tailgate looks brand new. Highly recommend

Kerry (Acura owner) reviewed 8/17/26

Only reason not a 10 is the parking lot is too small

Britini (Toyota owner) reviewed 8/17/26

Could be better.

Sean (Ford owner) reviewed 8/15/26

Great experience with updates on the car repair and exceptional work.

Seth (Toyota owner) reviewed 8/14/26

Sensors keep falling out. So far, the work isn't holding up at all. I've already been back to fix the fix and it broke again.

Marcia (Honda owner) reviewed 8/14/26

Everyone was fantastic. Thanks so much

Already have

I am very pleased with the care I received From caliber collision. Everyone was extremely pleasant to work with, I was kept informed about progress via text messages and receive my car back in a very timely manner. The workmanship looks great and I appreciate the kindness.

Everyone I spoke with from the person who called me an hour after the collision to the person who handed me the keys when the car was returned we’re all very easy to work with.

Danika (Kia owner) reviewed 8/13/26

I don't live in that state anymore and would not recommend a friend or family member to leave their state to get their vehicle serviced through the company. It's too far away.

The car works and the company was helpful and accommodating.

Christian (Toyota owner) reviewed 8/13/26

Helen (Chevrolet owner) reviewed 8/13/26

This is our 2nd vehicle we brought to the Maryland Heights location. Also I referred my aunt to the Caliber location in the city last year when her car was damaged.

Looks like it just rolled of of factory floor.

The Maryland Heights location was very nice and easy to talk to.

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view more shops in: Maryland Heights | 63146

You should always ask your auto body shop if they offer a warranty on their repairs.

Caliber - Maryland Heights

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - Maryland Heights

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (2,302)

2,054 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 2.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 3.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 2.5/5.0

Repair Quality - 2.0/5.0 -

Customer Service - 4.0/5.0