Caliber - Clayton
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
I appreciated the consistent communication.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Had a great experience with Calibur. Great communication throughout the repair, and a special thanks to Nathan for being so understanding and helpful throughout the process. Really appreciate the excellent work and excellent customer service
My Experience - 0.0/5.0 -
But right next to “completely”. Only issue I had is why you need the car there after inspecting it and keeping it there while waiting about a week for parts to come in..? Other than that, very pleased !
My Experience - 5.0/5.0 -
Very pleased with your professionalism. The daily updating of the status of the repairs reliefs the customer of concerns. Tina and the staff are great assets to Caliber.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great work. Great people. Great service.
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0 -
Tina was excellent
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I very satisfide
Customer Service - 5.0/5.0 -
My vehicle was completed in a timely manner and good work was done.....Totally satisfied
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I can’t even tell where the dent was in my door. Thank you for the awesome job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Explained to me what would happen, what was happening, and what happened, answering all my questions along the way.
Customer Service - 5.0/5.0 -
Prompt, friendly, helpful, kind.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 2.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The damages under my hood and the way the accident happened were not completely communicated with the mechanic shop. I was under the impression that Caliber was doing both body and mechanical repairs. They repaired the body, sent it to Dobbs, but didn't tell them the mechanical issues were from the accident. Therefore I still cannot drive my vehicle. Communication is the key. Had I known Caliber would only fix the body I'd chosen a different repair shop. Had I known they wouldn't communicate the mechanical issues were solely caused by the accident, I'd never chosen Caliber.
Likely to Recommend - 1.5/5.0 -
Not the experience I had at the Shrewsbury Caliber Collison.
Repair Quality - 1.5/5.0 -
The repair was incomplete because the car was not working the same way. Apparently the damage could not be related to the accident since it's a sensor that could potentially go out at any time. However, my cat was not driving 15mph prior to the MVA. It's a hazard to drive. Now I'm without a vehicle thanks to Travelers and Calliber. I hate that this ever happened. The crating is a 3 because Travelers was quick to provide a rental during the process of my car not getting fixed.
Customer Service - 3.5/5.0 -
There was much miscommunication.
My Experience - 5.0/5.0 -
A beautiful and perfect job. I feel like I have a new luxury car.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
My vehicle was repaired wonderfully. It took about a day longer than expected. And I had to make a partial payment for one of the parts. Other than that, they did an awesome job!