Caliber - Clayton
125 Hunter Avenue,
Clayton,
MO
63124
USA
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Ford
I-Car
Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional customer service, with staff being described as professional, friendly, and courteous throughout the repair process. Communication stands out as a major strength, with customers appreciating regular text updates and being kept informed at every step. The quality of repairs receives high marks, with many noting their vehicles look like new and expressing satisfaction with the craftsmanship. Timeliness is generally positive, with several repairs completed ahead of schedule, though some delays occurred due to parts availability. The facility's cleanliness and amenities like free popcorn are appreciated. While most experiences are overwhelmingly positive, a few customers noted issues with paint quality, calibration problems, or communication gaps that required follow-up visits.
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Service Quality
"... satisfied with the results of my repair on my car. The employees were extremely helpful and the work was done in a very reasonable amount of time. If I ever have ..."
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"Very impressed with customer service. Communication is top notch. Great experience. Oh and my car looks great!"
"Excellent service & work! My vehicle looks perfect. Such detail in the repairs. Thank you so much."
"The truth is that I am very satisfied, the service is excellent and the people are very friendly."
"... updates, and then finally picking up my vehicle- each step was handled quickly, with transparency and respect. Everyone I interacted with was pleasant and helpful ..."
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"I loved the texts to let me know progress."
"They were updating me all the time during the repair."
"Awesome customer service, updated me on every step of the repair process"
"Exceptional customer service from the entire staff. Impeccable communication with me on all updates with estimated time of pickup."
"Very impressed with the status updates via text"
Mehra
(Dodge owner)
reviewed 7/31/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Terryl
(Nissan owner)
reviewed 7/30/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent...service, work, communication!
Customer Service - 5.0/5.0
Returned Clean
Madelein
(Subaru owner)
reviewed 7/29/26
Likely to Recommend - 5.0/5.0 -
Very professional repair shop.
Repair Quality - 5.0/5.0 -
It has only been 10 days but so far the repair looks good.
Customer Service - 5.0/5.0 -
Tina was excellent and so was Kelcey. Both were professional and informative.
Anne
(Mercedes-Benz owner)
reviewed 7/27/26
Likely to Recommend - 5.0/5.0 -
Already have another car scheduled.
Repair Quality - 5.0/5.0 -
Very easy to work with and extremely accommodating!
Customer Service - 5.0/5.0
Returned Clean
Alicia-And-Ryan
(Subaru owner)
reviewed 7/17/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kristen
(Mazda owner)
reviewed 7/16/26
My Experience - 5.0/5.0 -
I trust this shop! They’ve done me right three times now.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Austin
(Honda owner)
reviewed 7/16/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Thomas
(Porsche owner)
reviewed 7/16/26
My Experience - 5.0/5.0 -
Excellent service and communication with Kelsey and Tina.
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Timothy
(Volkswagen owner)
reviewed 7/14/26
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 0.5/5.0
Returned Clean
Matt
(Jeep owner)
reviewed 7/13/26
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Melissa
(Toyota owner)
reviewed 7/6/26
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Ivy
(Nissan owner)
reviewed 7/1/26
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Alejandro
(Toyota owner)
reviewed 6/30/26
My Experience - 5.0/5.0 -
trunk closes! looks like nothing ever happened. no complaints :)
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Maria Angelica
(Toyota owner)
reviewed 6/29/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Verdell
(Lexus owner)
reviewed 6/25/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Miriam
(Lexus owner)
reviewed 6/23/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Svetlana
(Acura owner)
reviewed 6/22/26
My Experience - 5.0/5.0 -
I was updated on every steps of repair process, and all was completed as expected
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Awesome customer service, updated me on every step of the repair process
Evan
(Nissan owner)
reviewed 6/22/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Paint looks great. Advocated and worked with insurance to ensure it was billed appropriately. I GREATLY appreciated that aspect of the service.
Customer Service - 5.0/5.0
Returned Clean
Kenneth
(Toyota owner)
reviewed 6/20/26