Suntrup Collision Center

4.8 (704reviews)
95%
10340 Manchester Rd,  St. Louis,  MO  63122

Our collision center is known for its expertise, honesty, and stellar service. Here at Suntrup Collision Center, our technicians are trained to work on all vehicle makes and models. Our office staff is committed to delivering superior quality and customer service. We provide a high level of communication throughout the repair process including text and email messaging with our customers. When it comes to collision services, we are proud to be the preferred choice of drivers in the Saint Louis area.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (704)

My Experience

Nobody wants to have to have their car in the body shop; however, if I ever have to again- I would choose Suntrup Collision. Tammy and Rick communicated with me every step of the way. BEST part was not only did they fix my car, but detailed the interior- I felt like I was getting a new car!

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My Experience

OMG I love this place. Second time my car has been hit. Made one call to them they were rapidly on my car. Every time my car goes to them it comes out looking brand new.so satisfied with there service and the employees.THANK YOU GUYS SO MUCH.100% satisfied

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My Experience

They were able to get me in quickly and the communication during the entire process was great. When I picked up my car, they had done a great job and it was so clean. They did a really excellent job and I will certainly be recommending them in the future.

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Excellent, vehicle looks new

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Vehicle looks great, I was kept updated on progress. Staff friendly and very professional.

My Experience

Everything was done well

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Great communication, polite and timely

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Honestly, Rich was one of the rudest employees I have ever dealt with at Suntrup.

Repair Quality

It would have been nice to know that we were going to have a different dashboard.

Customer Service

We weren’t given any type of ETA for work completion. I was given different answers every time I reached out for an update. I explained that we were going to run out of our rental coverage and was told: If you think having your car stolen is bad, you should try working on them. The utter lack of communication is my main reason for the poor rating. I have been having my cars serviced by Suntrup for over 15 years and have never had such poor service.

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Absolutely

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My Experience

Everything looks great and I appreciate you all detailing my car!

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My car is as good as new

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The agent was absolutely amazing!

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My Experience

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Rick and Tammy are great at communicating the details from the first to the last step

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Just the length of time I was without my vehicle was extremely inconvenient