Suntrup Collision Center
Our collision center is known for its expertise, honesty, and stellar service. Here at Suntrup Collision Center, our technicians are trained to work on all vehicle makes and models. Our office staff is committed to delivering superior quality and customer service. We provide a high level of communication throughout the repair process including text and email messaging with our customers. When it comes to collision services, we are proud to be the preferred choice of drivers in the Saint Louis area.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Staff was extremely friendly and helpful. Communication was excellent. Would definitely do repairs with Suntrup again!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They were friendly, professional, and made the process very easy.
My Experience - 5.0/5.0 -
Title: Exceptional Service and Restoration at Suntrup Ford! Review: I recently had the unfortunate experience of being involved in a car accident with my beloved Kia Sportage. After the incident, I was left with a vehicle that was far from its former glory. However, all my worries were put to rest when I decided to take my car to Suntrup Ford for repairs and restoration. Let me just say that I am beyond impressed with their exceptional service and attention to detail! From the moment I walked into their facility, the staff at Suntrup Ford greeted me with genuine warmth and professionalism. They understood the emotional toll an accident can have on a car owner, and they went above and beyond to assure me that my vehicle was in capable hands. The communication throughout the process was outstanding, starting from the initial assessment to the final delivery. One aspect that stood out to me was the clear timeline provided by Suntrup Ford. They set a realistic end date for the repairs and kept me consistently updated on the progress. It was such a relief to know that my car was being worked on diligently and that I could anticipate its return in excellent condition. Their transparency and commitment to meeting deadlines instilled a sense of trust in their services. The craftsmanship and attention to detail displayed by the technicians at Suntrup Ford are truly commendable. When I finally received my Kia Sportage, it looked as if it had just rolled off the showroom floor. Every dent and scratch was completely eradicated, and the paint job was flawless. They not only restored the exterior but also took the time to ensure that the interior was cleaned and refreshed, making it look brand new. I cannot thank the team at Suntrup Ford enough for their exceptional work and dedication to customer satisfaction. Their expertise, professionalism, and commitment to excellence are truly praiseworthy. I would highly recommend Suntrup Ford to anyone in need of top-notch car repairs or restoration services. In conclusion, Suntrup Ford has earned my utmost respect and gratitude for transforming my damaged Kia Sportage into a vehicle that looks like it just rolled off the assembly line. Their outstanding service, clear communication, and meticulous attention to detail have exceeded my expectations. I am grateful to have found a trustworthy and reliable automotive repair center, and I will not hesitate to return to Suntrup Ford for any future needs. Bravo to the entire team for a job exceptionally well done!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Perfection
Customer Service - 5.0/5.0 -
Outstanding all over the board
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Good communication
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Good communication
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
The entire shop team is incredible. When I picked up my vehicle it literally looked brand new especially after the amazing detail they did. I, myself keep my car pristine and this detail job passed my inspection! Thank you all so much!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Suntrup Kirkwood is efficient, easy to schedule, and did an amazing job on repairing my vehicle. I was updated throughout the entire process, and they were ahead of schedule and I got my vehicle back 3 days earlier than expected. The other shop had an one month wait, when Suntrup got me in on the same day I called them. Wonderful experience. Thanks again!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Efficient and easy to schedule. Staffs are very friendly, I was updated with every step of the process either by phone or email. They did an awesome job on the repair and even clean the entire vehicle before it was picked up. Extremely satisfied. This should be the top choice that you refer to any of your clients
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent service and work
My Experience - 5.0/5.0 -
The staff was friendly, knowledgeable and a complete pleasure to work with. The hail damage repair and time to repair surpassed my expectations. We are scheduling another vehicle for hail damage repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Extremely happy with the quality of work.
Customer Service - 5.0/5.0 -
Staff was kind and knowledgeable. They kept me informed. Excellent work on the hail damage repair.
My Experience - 5.0/5.0 -
This is the third or fourth time having a vehicle with collision damage repaired by the Suntrup team. They always do a great job. Excellent work, friendly and responsive. Highly recommend them.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Outstanding
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The Car Looks Great! Rick at Suntrup was very helpful in explaining what needed to be done. We are very satisfied.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Tammy was amazing!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The team did excellent work on the repair and navigating the claim process. Rick was excellent assisting with insurance and serving as a point of contact.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent job, nice employees at Body Shop!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Good communication with emails, Rick was very informative of the process and helpful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Whole process was great! Status updates were appreciated, people were professional and courteous, arrangements for rental were smooth, car detailing was meticulous. I could not be more pleased. Thanks.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very satisfied.