Superior Auto Body Inc

4.9 (797reviews)
98%
51 Fitch Blvd,  Austintown,  OH  44515

In operation 57 years, 44 years at this location.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 4:30 pm
Tue 8:00 am - 4:30 pm
Wed 8:00 am - 4:30 pm
Thu 8:00 am - 4:30 pm
Fri 8:00 am - 4:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (797)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The team receives high marks for friendly, professional service and thorough communication throughout the repair process, including text updates and proactive outreach. Timeliness is largely appreciated, with several customers noting vehicles were completed ahead of schedule. Customers highlight the attention to detail, interior and exterior cleanliness upon return, and willingness to promptly address any post-repair concerns. A few customers noted areas for improvement directly from their experiences: some felt communication during the repair process could be more proactive rather than requiring them to call for updates, and a small number experienced repairs taking longer than initially quoted. One customer expressed dissatisfaction with repair quality and responsiveness to follow-up concerns. Overall, the vast majority of customers express strong loyalty and willingness to recommend the shop to friends and family.
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"Great attention to detail. Finish and fit in all areas is excellent. Detail of interior and exterior were the best."
"The staff are highly trained, professional, and it definitely shows in their work."
"Terrible buff job , rubbing compound in seams and replaced parts have old color showing ridiculous after having the ..." Read more
"Superior Autobody did an outstanding job on my truck. Their team was very professional and kept me updated ..." Read more
"... very honest with the assessments, very professional. Fantastic work, at a fair price. Overall I highly recommend this shop! They do a fantastic job, reasonable time, and you ..." Read more

My Experience

Amazing service, amazing customer service and completely satisfied

My Experience

Likely to Recommend

I’ve always have and always will recommend this shop!

Repair Quality

Amazing customer service from start to finish.

Customer Service

Returned Clean

Likely to Recommend

I’m never going anywhere else

Repair Quality

They were awesome

Customer Service

They weee amazing

Likely to Recommend

Repair Quality

Great people, great service!!! Thanks

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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The best

Repair Quality

Customer Service

Returned Clean

My Experience

Excellent body work and staff is very helpful and friendly.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

From the initial contact to the courteous young man taking me home once I dropped my vehicle off and the reduction of my deductible by $100, I am 100% satisfied. They did a beautiful job on the repair and even detailed the entire car inside and out! I highly recommend them!

Customer Service

Very courteous!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Excellent work

Likely to Recommend

Always recommend Superior Auto Body to all our friends and family!

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Superior did an amazing job!

Customer Service

My Experience

Terrible buff job , rubbing compound in seams and replaced parts have old color showing ridiculous after having the car for over 6 weeks. Very disappointing

Likely to Recommend

Repair Quality

Can’t believe this car came out of there shop like this, I can see the color of the blue car they got the parts off and put it on my black car , razor lines on the buff job are terrible

Customer Service

Car was constantly getting pushed back every time we were told it would be done. The mirror they put on my black car was blue and you can see it. The car was to have an alignment and still pulls to the right , did it get an alignment still wait to hear

Returned Clean

Likely to Recommend

I would never recommend this shop to anyone.

Repair Quality

Poor, incomplete work, and continual miscommunications.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Office staff was constantly confused and work took long than expected