Superior Auto Body Inc

4.7 (2,678reviews)
92%
301 N. Farwell St,  Eau Claire,  WI  54703

In operation 55 years.

Superior Auto Body has been in business since 1971 and has grown to be one of Eau Claire's largest and most respected collision repair shops. Ninety percent of our business is insurance-related work.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 12:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,678)

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A great job as usual

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Good Job

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Great job,thanks

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My Experience

Superior has a very kind and knowledgable staff. We were updated on the details of our repair timeline, which was much appreciated.

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Customer Service

Ken, Brian were extremely helpful!

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My Experience

Great help good people

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Thanks

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Very poor communication does not reply to phone calls or emails for days

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Repair Quality

If you know you have to replace clips because you have to fix the roof, why do you not have those on hand? I was told they are one time use. Seems like something you would order prior to starting the repair not hand me the car back still broken.

Customer Service

I get, shipping takes time and your company is busy. But I feel like the ball was dropped so many times. Lack of communication and reply’s. Telling me parts will be in and then they’re not. Saying they are ordered and then I call to find out they haven’t been yet. It’s truly frustrating.

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repair time estimate was 2 days off.

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As a repeat customer, I know the quality of work and expertise that goes in to the repairs. Why wouldn’t we share that with others!?!

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I appreciate all the effort Superior’s team took to get our CRV back on the road! It was an odd collision event and unique repairs were needed. We choose Superior for many reasons and this experience continues to highlight why.

Customer Service

Brian, Ken and Nick were great to deal with through the entire process. Communicative, understanding and helpful.

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Likely to Recommend

Paint match needs to be verified with 2-3 other qualified people to ensure it is matched.

Repair Quality

Great work in getting my car done in record time but the paint does not match; it pure white where my car is a Pearle White. It's been 2 weeks and I haven't received any follow up phone call in attempt to fix the issue.

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