Superior Auto Body Inc

4.7 (2,673reviews)
92%
301 N. Farwell St,  Eau Claire,  WI  54703

In operation 55 years.

Superior Auto Body has been in business since 1971 and has grown to be one of Eau Claire's largest and most respected collision repair shops. Ninety percent of our business is insurance-related work.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 12:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,673)

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Customer service was great. Jade took care of working with insurance company and forwarding all info to them.

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over the phone from first call to the last call . Felt good after hanging up each and every time.

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Very easy to work with. We appreciated the flexibility in scheduling to meet our needs.

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This will take all the space. I brought my car in for an estimate. Called to set up appt. Was told by Ted it would be Nov 4. Have a cashiers check for half, full tank of gas, everything out of car. We leave for AZ in Oct, so told him one of my grand kids would drop off. They got there to drop off & was told there was no appt scheduled & would have to come back Dec 8. Dec 8 comes & grandkids drop off car & was told cashiers check was not for half & could not guarantee me it would be done before 2 weeks when I would be back to EC for Christmas. SO, I told who ever at that time on the phone to forget it all till I came back in the spring. Got back to EC May 9 & were leaving on the 25 for a trip returning on June 6. Was told no problem all was good to go. Very friendly office people wanting to know about my trip etc. Dropped car off on Sunday Memorial Day weekend. Went on our trip. Got email saying car would be ready on June 8. Called, talked to Ken & Jay. They said it was done. BUT, I needed a cashiers check for approximately $400 more than estimated. I told her I was having my sister pick up the car & put it in our garage so we would have it on June 6 when we returned. She had our second set of keys. She was going to have to move money around to get a cashiers check & go thru a hassle so I told her I would call my son, Joe Walter. He called your office & talked to Jen as she worked for him in the past & had a check dropped off by his delivery guy a couple days before my sister Laura Robbins-Leisz picked up the car. Joe got a statement that showed money due & questioned it as it had been paid. I was assured Laura could pick it up & there was a zero balance. A long frustrating process to go thru but the car looks great & it is so clean inside & out. Kaye

Customer Service

I think I stated it all in the last box.

Returned Clean

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Terrific job on the bumper replacement job itself. But we were pleased with the thorough cleaning of the inside and outside of the car. We also appreciated the tip about the battery being so old and on its last legs. The battery has now been replaced and we feel like we have a “ new “ car. We are very appreciative of an overall excellent job!

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They did an excellent job if I ever need more work I will be coming back and steering anyone I know here if I hear anything

Repair Quality

If I showed the car to literally anyone no one would be able to tell anything happened they did an amazing job

Customer Service

Pretty good when something happened I was told and I was also told when the car was going to be done they were very open

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Already have recommended them

Repair Quality

Very quick to help get you on your way and the interior and exterior look amazing

Customer Service

Friendly people that give you their undivided attention

Returned Clean

My Experience

Excellent customer service and work. Appreciated the detailing done prior to delivery! Would highly recommmend!

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Excellent service

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Can’t even tell it’s been repaired!

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It looks nice. I like the strip.

Customer Service

Our daughter and son in-law dealt with them more as we were gone. We did pivk up car when we got back from FL.

Returned Clean

My Experience

They kept me informed and nice to work with. I do need to take it back in to get my blinker/light fixed but that's about it.

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Customer Service