Susi Auto Body
Susi Auto Body specializes in a complete service experience. When a customer has an accident, the situation can be extremely confusing and exhausting. Here at Susi Auto Body, we specialize in handling all communications with your insurance company, providing on-site rental vehicles with no deposit, and providing a finished product that is second to none. We employ a highly trained staff of appraisers, customer service representatives, auto body technicians and painters that make up a service team like no other. As a third generation, family-owned business, we have repaired vehicles for generations of families, including some families of four generations. We take pride in knowing that our work has stood the test of time and transcended generations of families. Please, ask around about us. Our customer’s opinion of our service and finished product is extremely important to us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Vietnamese
| Sun | Closed |
| Mon | 7:00 am - 5:00 pm |
| Tue | 7:00 am - 5:00 pm |
| Wed | 7:00 am - 5:00 pm |
| Thu | 7:00 am - 5:00 pm |
| Fri | 7:00 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Very nice job on my Audi Q5, thanks!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I always feel like you guys go the extra mile
Customer Service - 5.0/5.0 -
Tony always take care of me. Awesome service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks brand-new
Customer Service - 5.0/5.0 -
I have shared my positive experiences with Susi with many people. I strongly encouraged they check you out if they should need your services!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
John and Tony were super friendly and very much sweet and informative
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The service and communications were excellent. The repairs were made on time and at a high quality.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They are all very professional at Susy great quality wok
Likely to Recommend - 5.0/5.0 -
No question about it
Repair Quality - 5.0/5.0 -
Excelente work
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
It's rare these days to deal with a business that's truly professional, organized, helpful, and delivers great customer service, but Susi Auto Body did exactly that. My experience with them was unlike anything I've had with other repair shops. The repair on my car was flawless, like nothing ever happened, and they matched the paint perfectly. What impressed me most, though, was that they thoroughly cleaned the inside of my car and left it smelling like a brand-new vehicle. I'd been procrastinating getting my car detailed, so that extra touch was a wonderful surprise and made a lasting impression on me.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It’s rare these days to deal with a business that’s truly professional, organized, helpful, and delivers great customer service—but Susi Autobody did exactly that. My experience with them was unlike anything I’ve had with other repair shops. The repair on my car was flawless, like nothing ever happened, and they matched the paint perfectly. What impressed me most, though, was that they thoroughly cleaned the inside of my car and left it smelling like a brand-new vehicle. I’d been procrastinating getting my car detailed, so that extra touch was a wonderful surprise and made a lasting impression on me.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Communication from the office was excellent
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repairs were amazing
Customer Service - 5.0/5.0 -
I am very satisfied with susi auto body because the employees are very kind.also i would like to thank Tony because he went above and beyond to help me resolve a claim issue for my car repairs thank you Tony!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Experience and professional mechanics friendly I like the way handling helping for the customers
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Perfect work! Fixed more than i was needing.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
From day one,from having JC look at my car to opening file,till picking the car up 5 ⭐⭐⭐⭐⭐, across the board, thank you susi auto Body team, Happy Holidays to all👍 Ian (Mazda cx50)
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good job. They are the best.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Twenty-four hours after landing in Boston from vacation in Cancun, I was rear-ended on I-93 South by a driver who had received his temporary license that very day and had rented a BMW SUV just 90 minutes before crashing into my car. From start to finish (and even beyond), my experience with Tony at Susi Auto Body was outstanding in every possible way. The entire team was friendly, professional, and incredibly efficient. Tony kept me perfectly informed with timely text updates, including when parts arrived and as each stage of the repair progressed. The shop and garage area are spotless, and when I picked up my car, it had been detailed to look even better than when I bought it. What truly sets Susi apart is the follow-through. Just two days after the repair, I began having battery issues and had to jumpstart my car multiple times. Tony welcomed me back without hesitation, diagnosed the problem, and replaced the battery the same day. Susi Auto Body is a tremendous asset to Liberty Mutual. It’s clear why they’re part of Liberty’s SSP (Superior Service Program), as well as Geico’s ARX and Farmers’ PAS networks. Their customer service, transparency, and attention to detail are second to none. I couldn’t recommend them more highly.