Susi Auto Body
Susi Auto Body specializes in a complete service experience. When a customer has an accident, the situation can be extremely confusing and exhausting. Here at Susi Auto Body, we specialize in handling all communications with your insurance company, providing on-site rental vehicles with no deposit, and providing a finished product that is second to none. We employ a highly trained staff of appraisers, customer service representatives, auto body technicians and painters that make up a service team like no other. As a third generation, family-owned business, we have repaired vehicles for generations of families, including some families of four generations. We take pride in knowing that our work has stood the test of time and transcended generations of families. Please, ask around about us. Our customer’s opinion of our service and finished product is extremely important to us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Vietnamese
| Sun | Closed |
| Mon | 7:00 am - 5:00 pm |
| Tue | 7:00 am - 5:00 pm |
| Wed | 7:00 am - 5:00 pm |
| Thu | 7:00 am - 5:00 pm |
| Fri | 7:00 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Tony was amazing to work with. His communication during the process was spot on. What really made me happy is simple but big which is the fact that as soon as I walked through the doors upon dropping off as well as picking up my vehicle, he addressed me immediately by name!! First impression’s are lasting impression’s. The work done was superb and done in a timely fashion. I will definitely be using Susi Auto body again if needed. The entire team was awesome!!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Tony and the team did an amazing job. The work as well as costumer service was superb. Timing was perfect
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
From the customer service, especially from Tony, down to the actual repairs that were done is unexpectedly satisfying!
My Experience - 5.0/5.0 -
Tony worked in a timely manner ! The staff communicated well and I was impressed with every interaction from beginning to end . They made this experience stress free. The repairs were done perfectly. I am going to recommend this shop to everyone I know ! I’ll return again (hopefully not because getting my car wrecked was a headache LOL) thank you so much !!!!!!
Likely to Recommend - 5.0/5.0 -
I’m telling everyone to go there and I will always keep this place on the top of my list
Repair Quality - 5.0/5.0 -
They did a perfect job . Would never know that my car had damages after they took care of the repairs
Customer Service - 5.0/5.0 -
Professional from beginning to end !
My Experience - 5.0/5.0 -
Since day one they treated me professional, Tony gave me updates always , and called me and text when my car was ready and they did good job on my car , I will highly recommended Susi
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Tony was very professional, always kept me updated , very nice people to work with it
My Experience - 5.0/5.0 -
Always excellent service and great communication. Couldn't be happier with my repair results at Susi Auto Body.
Likely to Recommend - 5.0/5.0 -
I've always recommended Susi when asked by friends or co-workers.
Repair Quality - 5.0/5.0 -
Best Auto Body Shop in the Boston area. Quality of work and service is the best. I'm a repeat customer and will always come back to Susi.
Customer Service - 5.0/5.0 -
Communication is first rate. They contact you every step of the way during the repairs so you can plan accordingly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The customer service was amazing they had me in and out I would definitely recommend them and use them again if needed
My Experience - 5.0/5.0 -
You guys did a wonderful job, I am beyond satisfied, I will spread the word out there. Susi Auto body is the best place ever.
My Experience - 5.0/5.0 -
The whole team was kind and kept me informed of the whole process. Thank you to the team.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great team
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Tony was amazing. I’d love to never have to see you guys again but if I ever do, I know I’ll be in good hands.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They were excellent, start to finish.
My Experience - 5.0/5.0 -
Susi, dod an amazing job, from the moment I walked through the door, to when I picked up my finished vehicle. Customer service was exceptional, everyone I encountered was polite, welcoming and helpful. Thank you for making my repairs stressfree.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Susi was great easy to work with, easy to arrange and return rental, and the auto body work was excellent
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent service
My Experience - 5.0/5.0 -
Most definetly a job well done fast and easy turn around time.. Great customer service!!! Thanks guys!!! Julie F.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Customer Service at Susi Auto Body was great!
Customer Service - 5.0/5.0 -
Customer service was great at Susi Auto Body!!