Susi Auto Body

5.0 (1,435reviews)
99%
53 Freeport St.,  Dorchester,  MA  02122

Susi Auto Body specializes in a complete service experience. When a customer has an accident, the situation can be extremely confusing and exhausting. Here at Susi Auto Body, we specialize in handling all communications with your insurance company, providing on-site rental vehicles with no deposit, and providing a finished product that is second to none. We employ a highly trained staff of appraisers, customer service representatives, auto body technicians and painters that make up a service team like no other. As a third generation, family-owned business, we have repaired vehicles for generations of families, including some families of four generations. We take pride in knowing that our work has stood the test of time and transcended generations of families. Please, ask around about us. Our customer’s opinion of our service and finished product is extremely important to us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Vietnamese
Hours
Sun Closed
Mon 7:00 am - 5:00 pm
Tue 7:00 am - 5:00 pm
Wed 7:00 am - 5:00 pm
Thu 7:00 am - 5:00 pm
Fri 7:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (1,435)

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The experience was great from beginning to end, Tony was great very informative.

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Very accommodating and communicative. No hassle and was very seamless.susi is the place to go for repairs

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My Experience

I cannot say enough how wonderful Susi was. I was really upset about my accident and you all made it a much easier experience. I’m so grateful that scammers were caught by you also and was brought to my attention right away! The team were courteous, helpful and kept me update regularly! My car looks beautiful. Thank you again for all your hard work.

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My Experience

I had the best experience at Susi auto body . Everybody was so nice, especially Justin who kept me updated with the work that was done fast and beaufifully. I was away on vacation for 2 weeks and when I came back my car was ready and all clean inside out ! Perfect timing ! Thank you so much for everything !!!

Likely to Recommend

I highly recommend this body shop. They are professional, deliver the car promptly, and are very easy to communicate with. They respond quickly and keep you informed throughout the process

Repair Quality

The customer service is excellent. They provide timely updates and let you know as soon as your car is ready. The car was delivered right on schedule. The owner, Tony, is fantastic very friendly and welcoming. On top of that, when I picked up my car, it had been thoroughly cleaned inside and out. It looked and felt like a brand new car. I definitely come back there again

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My Experience

Everyone was friendly, knowledgeable and professional. Especially, Tony who kept me updated. He made sure everything was all set with my car and my insurance. I truly appreciate it. Thank you, Tony!

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I’m very satisfied for your service Tony always helpful thanks again

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Tony he the guy always helpful also sushi do very good job thank anyway

My Experience

I had a great experience with Susi Auto Body They did an amazing job as always . The staff are very friendly and professional specially Tony who kept me updated throughout the process. Highly recommend if you’re looking for quality work and excellent customer service.

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No complaints friendly staff excellent service great communication Tony is beyond great he's the man would recommend this shop to anyone

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I would recommend everyone to go here for repairs

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Great repair and quick quality service

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My Experience

We have had multiple repairs done at Susi and every time has been a great service and repair experience and done in a timely manner. Tony is the best!

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Tony is the best! Very accommodating and also the repair work is great.

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Job well done and as promised.

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