Swickard Collision Center

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great service

Customer Service - 5.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 3.5/5.0

Customer Service - 4.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excellent. Great people to work with

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 0.5/5.0 -

My other vehicle was hit during this lengthy repair and I chose not to have it done at your shop.

Repair Quality - 3.0/5.0

Customer Service - 2.5/5.0 -

Primarily the time it took for the repair, told it was waiting on parts.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great job

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Took some time to get parts, but once arrived repairs were done quickly and done well.

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

This is the best swickard collision center in town I refuse to go to in other location. Great customer service from front desk to the back of the house They get five stars from me and a A+ for customer service 🙏🏾👌🏾👌🏾

Likely to Recommend - 2.5/5.0

Repair Quality - 1.5/5.0

Customer Service - 0.5/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 3.0/5.0 -

Intake person put down wrong phone number (not even close to my number) wondering what would have happened if I did not call in

Returned Clean

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0 -

They even went so for as to wash my vehicle When the completed repair. Above and beyond service

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 0.5/5.0

Repair Quality - 1.0/5.0 -

You kept my car for three months! When you told me it would be four days. When it came back. It’s two different colors!!! You said you could fix the color, with no problem. In that time I couldn’t get 1 update in those three months as to what was going on with my car. The staff was rude to me when I would call and try and get an update about twice a month I would call. Every call led to the same They hang up. Never hear from anyone after 2 months. I Tried to call one time a week. Always the same thing. they said someone will call me back! Still same thing. Will call you back. Never called me back I would never use your business again. Customer service for me is priority and I don’t appreciate the way that I was treated during the repairs of my car.

Customer Service - 0.5/5.0 -

If you don’t actually need your car and enjoy paying for a rental car, feel free to use this business

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I’ve only driven it three days since pick up but this far fine. Thanks for washing it

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 2.5/5.0 -

Once my car is finished I’ll be able to answer

Repair Quality - 2.5/5.0 -

The work has not been completed I’m still waiting for the drivers window and for them to fix the connection to the keyless entry and the lock unlock button

Customer Service - 2.5/5.0 -

Still on the fence, I just want my car fixed

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Patrick was awesome. Work they did for my Tahoe was great. They finished earlier than expected as well. I would go here again.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 4.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 3.5/5.0

Returned Clean