Symdon Chevrolet Collision Center
In operation 42 years.
Serving you since 1984, Symdon is the local's choice for auto and light truck collision repair. We offer friendly, professional service and even provide a free loaner vehicle while your vehicle is being repaired.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very much dislike having to make an appointment to get an estimate. You lost one job from me because of this. I have bought 3 colorados from you. Overall great experience larry the sales guy was great. The sales manager needs customer service training. If I don't buy again it will be because of him. Body shop manager was great.
Customer Service - 4.5/5.0 -
When I picked up the loaner. I asked which one. The person giving me the keys said just push the open button on the fob. The body shop manager stepped in and told/showed me.
Likely to Recommend - 5.0/5.0 -
Rated number 1
Repair Quality - 5.0/5.0 -
Very nice staff to work with.awesome
Customer Service - 5.0/5.0 -
Great to work with.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone I dealt with was very friendly and helpful. The truck looked good as new when I picked it up. Thanks for the loaner, too.
Customer Service - 5.0/5.0 -
The finished product is perfect.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I’m very happy you did a very good job
Customer Service - 5.0/5.0 -
Nice and friendly
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
The car looks great. Some of my interactions with the employees were interesting. Also I asked three times to have the name on the paperwork changed to my name, I own the car. Jen. Everything is still coming through in my husbands name
Customer Service - 3.5/5.0 -
The people in the body shop office were sniping at each other the day I came in for the estimate. They didn’t stop when I got there. It was uncomfortable. There was confusion about the loaner car, I forgot to put gas in it and the people at the cashier said it was fine, then I got a phone call about it. It would be nice if everyone was on the same page.
Likely to Recommend - 0.5/5.0 -
Never. Because it had to go back into the shop, I'm now over 2 weeks without my car and no end in sight.
Repair Quality - 0.5/5.0 -
Had to return the car to be repaired again as many mistakes were made.
Customer Service - 2.5/5.0 -
Office ladies were nice and understanding, auto body manager did not take the time to listen to our concerns.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Sing their praises everytime we have had to use Symdon's Body Service Department. The Same with the Whole Dealership!
Repair Quality - 5.0/5.0 -
Excellent & Timly Service Would GO NO WHERE ELSE
Customer Service - 5.0/5.0 -
Friendly Knowledgeable Great Follow Thur
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Had numerous issues as inexperienced tech?? But Jordan addressed all issues promptly as we were on a timeline and got it all cornered , she went the extra step to resolve all involved which I greatly appreciated đź‘Ť
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 1.5/5.0 -
On the fance, I what tell them Communication is all one sided you have to find the information it's not forthcoming
Repair Quality - 3.0/5.0 -
Very happy with the quality of work. The frustration comes with the customer have to call to find out the status of repairs. When you setup to have repairs work done 6 weeks in advance . And just to find out we need to order parts. So a one day repair 2.6 hr as per your estimate takes 3 to days complete. All I was looking for was the truth , if it's going to takes three day to complete the repairs I'm growing man trest me i can handle the truth. What upset me please don't tell me my vehicle will in and in one day and I should have to call your shop and be placed on hold just be told parts aren't in. The attitude that i felt was so what it is was is what do want from me . Again all I was asking for was the truth from day one. I live in Mt.Horeb and travel the southern part of WI. I could take my vehicle any where I could have received same repairs, my big thing is try to keep my business local. Maybe this is a standard for industrie that the customer must case the service providers and beg for status. If fill a simple phone, text,email. Would very much be appreciated. Thank again, Lane 608 219 5804
Customer Service - 1.5/5.0 -
If you really care about customer service call customer before your customer has to you . Should be petty easy. Just think about how Satisfying that would be to have a service department. Call you about your status of your service the other way around. I come from the world of customer service we're the customer comes 1st and hopefully with great customer service can out preform the quality of work provided.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Overall, they were very easy to work with. My only feedback would be that I was told my car would be ready on Friday and I wasn’t updated that it wasn’t going to be. I didn’t end up getting my car back until the Tuesday after.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
People are great,felt really comfortable.
Customer Service - 5.0/5.0 -
Great
Returned Clean
Likely to Recommend - 4.5/5.0 -
Workmenship looks really good.
Repair Quality - 2.5/5.0 -
The body work and quality looks great. The interior was a disaster. I am not sure if the windows were down all week or what. There is/was a grey ish dust all over the inside. Less than please with that.
Customer Service - 5.0/5.0 -
Could have used a call for an update, but overall the front office was very pleasant to work with and friendly.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks great.
Customer Service - 5.0/5.0 -
Timely, thoughtful, resposive
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I'll be honest, I was hesitant taking a Subaru to a Chevrolet dealership for repairs but the staff blew away all my expectations and the car looks amazing again.
Repair Quality - 5.0/5.0 -
The Symdon staff were very helpful and cordial throughout this entire process. After picking up the car, everything looked brand new again. All of the paint matching was done with great care and all the new parts seem to fit perfectly.
Customer Service - 5.0/5.0 -
Everyone at the shop was great to deal with. Top notch service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great detail to fix. Easy to work with.