Symdon Chevrolet Collision Center

4.9 (479reviews)
98%
2011 Springdale St,  Mount Horeb,  WI  53572
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Shop AssistantSparkles

In operation 42 years.

Serving you since 1984, Symdon is the local's choice for auto and light truck collision repair. We offer friendly, professional service and even provide a free loaner vehicle while your vehicle is being repaired.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (479)

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Repair Quality

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Likely to Recommend

Having been recommending Symdon for years and will continue to do so.

Repair Quality

You guys were awesome, as always.

Customer Service

Again, you guys are wonderful.

Returned Clean

Likely to Recommend

Repair Quality

The staff was very nice and very helpful

Customer Service

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Repair Quality

In the past I was extremely satisfied with your body shop my last visit they (ladies in the body shop office were somewhat condescending a couple other people have told me the same thing) when you break a windshield and then don’t say anything and when I confronted them they did not deny it in fact said they would fix it right away took 3 weeks for that to happen . Also they did not do a full inspection of damages and had to bring it back. Your previous people were a lot more friendly and thourgh. I think your sales force is great Arron has always been very helpful

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

When I stopped to pick up car, it still had all sorts of adhesive on the repaired area. They obliged and cleaned up but resulted in an extra trip for me. From Hollandale back to Mt Horeb. Staff was all great. Thanks.

Customer Service

Returned Clean

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Returned Clean

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Repair Quality

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Returned Clean

My Experience

The car looks brand new!! And it took a week as we were told it would. We were also offered a loaner car but didn’t need it… was nice to know the option was available if we did need a loaner car. Thanks! Ellen and Mike

Likely to Recommend

Repair Quality

Great to work with, efficient, and friendly

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very clean and done in a timely fashion

Customer Service

Worked really well with me

Likely to Recommend

Repair Quality

Repair work was handled in a professional manner. No concerns at this time

Customer Service

Likely to Recommend

Repair Quality

The body shop did a great job fixing my truck.

Customer Service

Returned Clean

Likely to Recommend

I always recommend Symdon Mount Horeb to friends and family including giving them a business card. I told my insurance carrier that Symdon is the only 5 star shop that I know of in this area.

Repair Quality

Great and considerate service and scheduling also a 5 star rating on the quality of the work.

Customer Service

Excellent and considerate personnel all around

Likely to Recommend

Repair Quality

Great job, fast and quality workmanship. Jeff is an excellent leader.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The outside work on the car was great. Having a loaner car was very helpful. The detailing was not done until I highly complained to the office manager at the main building. Then I had to bring the car back wasting my whole day running back and forth to the shop for them to clean the outside and the inside, I have before pictures of how filthy it was. As for the blond woman employee at the repair shop... I would recommend that she attend customer care classes. I asked her about the detail work and the outside of the car and she said..."its not that bad is it? We are 3 people short and we are trying to make it work. The detailer lady is having surgery and we don't know how long she will be out." Lying and then giving too much information on other employees. Plus all the office staff told me when I originally brought it in for estimate that my insurance company was not very good...that they were really looking out for their "nickles" but its no fault of my own and that I cant help that. My question is why call me and have me pick it up when its not completely done? When I did do the finale pick up the shop woman said "it might still have some white powder on it and that really we don't do professional cleaning on the cars". I am just amazed at the change from when I brought my Chevy Tracker in a few years back for body repair. It was excellent service and that is why I returned. I highly doubt I will ever now. The whole experience of the car accident and then the service at Symdon body shop is so stressful.

Customer Service

My Experience

Looks nice!

Likely to Recommend

Repair Quality

Excellent work.

Customer Service

My Experience

Service was very promptly done and well done, looks great! All staff were polite, professional and friendly. Thank you Symdon Collison Center for a job well done. I will certainly recommend you to any friends looking for a place to get 'body work done'. Thank you!

Likely to Recommend

I will definitely recommend Symdon Body Shop to any one that I know needs body work done on their vehicles.

Repair Quality

My car looks great, repair job well done!!! All Symdon employees that I dealt with were very friendly, professional and polite! I will definitely recommend Symdon to any one I know that needs body work done on their vehicles! Thank you Symdon!!!

Customer Service

Customer service was great. All employees that I dealt with were very professional ,polite, and friendly!

Returned Clean

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Customer Service