Tasca Collision Center

5.0 (946reviews)
100%
510 E Nasa Blvd,  Melbourne,  FL  32901

In operation 7 years.

Tasca Buick GMC Collision Center is Family owned and operated for four generations since 1943, in multiple states in the United States. Tasca Buick GMC Collision Center is proud to be a Gold Class® collision repair business. The Gold Class recognition indicates that our technicians are trained in the proper repair techniques and procedures that contribute to the complete and safe repair of your vehicle. Each employee and our technicians at Tasca have received the industry-recognized Platinum™ designation which is given to collision repair professionals who achieve and maintain high levels of role-relevant training that contributes to complete, safe and quality repairs. Training to Platinum keeps professionals current on vehicle technology, improves their job performance and assists their career development. Please let us take care of your repair needs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (946)

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Too early to understand long term durability of repair. Initial repair looks good.

Customer Service

Great group of folks to work with.

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The repair is great (so far) but the customer service was frustrating.

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I received biweekly updates at the start of the repair process. About halfway through (and after the first estimated completion date passed), the updates stopped and my phone calls went unreturned. I understood that the completion date could only be estimated and my particular repair would take much longer than originally expected. However, dodging my phone calls and telling me ?I?m not a car person? is unacceptable for a person employed to provide customer service in a body shop.

My Experience

Excellent service guys and gals!

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The door handle they replaced mine with doesn't match the others in my car and my airbag light was blinking as I drove off the lot. Required a diagnostic test (and $110) to realize why it was blinking and reset it.

Customer Service

My Experience

Third time we have needed to use Lane and we are very satisfied. We hope we will not have to use them again. But, if we need to we will use Lane again. Bill, Debbie and CJ are the best.

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My Experience

Damage was repaired well. I received confusing messages on work progress. Emails said the car would be ready on Monday, but is was ready the preceding Friday.

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It is obvious Everyone there works very hard there.

My Experience

I was Given a completion date, and all the communications from Lane said my car would be ready on time until the day before. Then I'm told it couldn't be painted due to it getting cold out, which was a friday. So it would be completed by Monday. On Monday I called to get a pick up time and was told several times the throughout the day I would get a call back which never happened. So at the end of the day I called and asked to speak to manager I was told he was busy and they still did not have info on my car. I was getting very upset how I was being treated and the lady on the phone hung up on me. The manager called me back and I let him know I just wanted to know if I could pick my car up since I was told it would be ready he said "Yes you could pick your car up but all the parts would not be on it." I will never ever go back to that place... The customer service was AWFUL. I had to call USAA to find out when my car would be finish, which was the next day. And now we're having issues with the truck but I'm not bringing it back to Lane. Very Unhappy!!!!!

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My Experience

I greatly appreciated the updates, especially when there was an issue with the supplier of the replacement parts which meant my vehicle was in the shop a little longer than expected. Between the phone calls and emails I knew exactly what was happening. Thank you.

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