Taylor Ford

4.6 (555reviews)
89%
13500 Telegraph Rd,  Taylor,  MI  48180

In operation 22 years, 12 years at this location.

Taylor Ford is a full service collision and mechanical repair facility servicing all makes and models.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (555)

Likely to Recommend

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Returned Clean

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Repair Quality

Wonderful customer service!!!

Customer Service

Body shop was accommodating and efficient.

Returned Clean

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Customer Service

Returned Clean

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Repair Quality

They are wonderful great customers service

Customer Service

Likely to Recommend

Not happy with the way I was treated by the people you employ rudeness lots of rudeness lots of not my job as far as I don’t have to do that not my job rude

Repair Quality

Was treated very rudely and still is not done still waiting on parts. Other than Todd most of the place was rude to me not tried to help me rude to me.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The service was the number 10

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

They did a great job repairing my car

Customer Service

Likely to Recommend

Repair Quality

Kim did a wonderful job communicating with me. She is truly am asset in the repair shop!

Customer Service

Kim deserves a raise!

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Repair Quality

Great 👍

Customer Service

Returned Clean

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Customer Service

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I was highly impressed with the quality of work performed, and the detailed cleanliness of my vehicle upon return. I am very happy with the service I received.

Repair Quality

Customer Service

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Repair Quality

Made car repairs so easy and appreciate your great customer service.

Customer Service

Returned Clean

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Repair Quality

Always good service!

Customer Service

Exceptional

Returned Clean

Likely to Recommend

I will never ever recommend this collision shop to anyone

Repair Quality

Horrible experience from the beginning of the repair. Got my truck back and there are features don’t even work anymore. No timeline was given to me about when my truck will be repaired. They kept changing stories about what’s wrong with my truck. One time I called and they said my truck will be done in two weeks, I got so excited that im able to drive my truck again. Two weeks passed and I called again to check on my status, the collision manager said that now we need to replace the whole frame. Collision manager at Taylor Ford is very rude, very unprofessional and did not fix my truck the way it’s supposed to be fixed. I am very disappointed with the collision shop. I will never recommend it to anyone because it was a waste of time. I spent tons of money on a rental because they kept lying to me about the date my truck will be done.

Customer Service

Returned Clean

Likely to Recommend

They did a good job with repairs but communication was very bad.

Repair Quality

The car seems to have been repaired well but we got no responses when we tried to get any progress updates. AAA actually gave us the only update I'm aware of until the very end.

Customer Service

Initially customer service was very helpful. They helped us get everything setup and processed with AAA. They allowed my son to pickup his badge and other items he had left in the vehicle. After that we didn't hear back until a couple if days before everything was completed.

Likely to Recommend

Repair Quality

Very good service

Customer Service

Everyone was very helpful

Likely to Recommend

they did a great job and would highly recommend my friends or family here for collision repairs

Repair Quality

Jim and his team did a great job with my truck

Customer Service

satisfied

Likely to Recommend

Repair Quality

Customer Service

Returned Clean