Taylor Ford
In operation 22 years, 12 years at this location.
Taylor Ford is a full service collision and mechanical repair facility servicing all makes and models.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was very helpful and friendly. Made you feel welcome!!!!
Customer Service - 5.0/5.0 -
Very, very nice people and very helpful !!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Vehicle was repaired to new condition
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
2 months is unacceptable
Repair Quality - 2.5/5.0 -
I haven't got my truck back, going on 2 months
Customer Service - 4.5/5.0 -
Chris is doing the best he can, it's the transmission people I have a problem with, and Taylor Ford for not having enough technicians to work on the vehicles.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very curious and kept me up to date on status’s
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
The long wait for the parts to come in suck 3 mouth is to long for me but it is, what it is . But once you Had my car in there everything went smoothly. Very happy with the fix . " Thank you !! to all Ford employees that work on my car".
Customer Service - 5.0/5.0 -
The long wait for the parts to come in suck 3 mouth is to long for me but it is, what it is . But once you Had my car in there everything went smoothly. Very happy with the fix . " Thank you !! to all Ford employees that work on my car".
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
Poor quality control in Paint shop
Repair Quality - 0.5/5.0 -
Rear bumper repair paint job has debris in the paint and the embedded circle tabs have dried raised paint that will chip off. I’m returning the vehicle to Taylor Ford to fix it.
Customer Service - 0.5/5.0 -
Rear bumper paint job has debris in it. Returning to have it done correctly.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Read my response.
Repair Quality - 0.5/5.0 -
When I got the Pick up home. My wife noticed there was something hanging underneath the front end. The lower hard felt splash guard was ripped in the passenger side rear. I took it back to the dealership for them to look at. As you can see I just had State Farm pay for the front end driver side damage $2,100 DOLLARS. The young service lady in the service department told me that this was not covered. It would be a chargeable item. She said they wold just take it off or I would need to pay for the part and labor.(part being $81.00 Dollars plus Labor ? ) It was NOT LIKE THAT when I brought it in.This blows my mind after just paying $2100.00. Would NOT RECOMMEND them for how I was treated. It’s too bad that I have a good relationship with the salesman Mike Hayes. I’ve been a loyal Ford Pick up Person for over 40 years. When I bought this vehicle in 2019 I wrote a check for the Truck. Would discuss this with the Taylor manager at any Time. This is not how customers should be Treated!!!
Customer Service - 0.5/5.0 -
When I got the Pick up home. My wife noticed there was something hanging underneath the front end. The lower hard felt splash guard was ripped in the passenger side rear. I took it back to the dealership for them to look at. As you can see I just had State Farm pay for the front end driver side damage $2,100 DOLLARS. The young service lady in the service department told me that this was not covered. It would be a chargeable item. She said they wold just take it off or I would need to pay for the part and labor.(part being $81.00 Dollars plus Labor ? ) It was NOT LIKE THAT when I brought it in.This blows my mind after just paying $2100.00. Would NOT RECOMMEND them for how I was treated. It’s too bad that I have a good relationship with the salesman Mike Hayes. I’ve been a loyal Ford Pick up Person for over 40 years. When I bought this vehicle in 2019 I wrote a check for the Truck. Would discuss this with the Taylor manager at any Time. This is not how customers should be Treated!!!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did excellent work and in timely manner thank you Ford.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Had very good service just hope I don’t have to use you again.god job.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 1.5/5.0 -
Overspray all over my car, there’s a mark in my front hood that wasn’t there before, and 3 pinholes in my door that wasn’t there when I dropped it off.
Customer Service - 1.5/5.0 -
Rude
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Job was completed faster than expected. The car looks like new again!
Customer Service - 5.0/5.0 -
Very courteous staff!
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Kim was super helpful on the phone and easy to talk to. I really loved the customer service she provided