Taylor Ford

4.6 (554reviews)
89%
13500 Telegraph Rd,  Taylor,  MI  48180

In operation 22 years, 12 years at this location.

Taylor Ford is a full service collision and mechanical repair facility servicing all makes and models.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (554)

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Took my vehicle in when parts arrived but took over a month to repair and had to pay outta pocket cost for a rental $350 plus also was told several times my vehicle would be ready but she had the wrong person each time. Furthermore when I finally picked up my vehicle the tail light , brake light and emergency flashers were not working. And to top it all off there was still a dent !!!! The manager gave me a written warranty for it and said he would supply another vehicle for the time it needed to be repaired but not sure if I want to take it in now because of all problems I had.

Customer Service

Being told my vehicle would be ready twice and both times had wrong customer is very unprofessional.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They messed my car up and don’t want to take responsibility

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Each and every person that I talked to on the phone or in person was very friendly, respectful and helpful.

Returned Clean

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Repair Quality

very clean and kind

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Glad I took my van to Taylor ford body repair van looks like new again

Customer Service

They were always pleasant professional and knowledgable and worked with my insurance I’m very satisfied

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Yes I would recommend a friend or a family member for services

Repair Quality

I was very happy as far as the work I was not happy that it did take so long it was in there 21 days and that was a very hard on me but their work was good that was done

Customer Service

I was very happy as far as the work I was not happy that it did take so long it was in there 21 days and that was a very hard on me but their work was good that was done

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Been there twice and will go back to the body shop.

Repair Quality

Everything appears to be new.

Customer Service

The Body shop manager and the lady at the front desk are top notch.

Likely to Recommend

Repair Quality

I am really happy with Taylor Ford. They did a good job on my car. They cleaned my car after they were done. My car didn’t look that good when I first got it.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Jim(not the boss,I guess there are two Jim) was great. I had some schedule issue with my rental car and he went above and beyond to work with me.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

None

Likely to Recommend

Repair Quality

Two areas of paint repair are very sloppy. And a new ding in the paint was done at the shop and not repaired.

Customer Service

Same reason

Likely to Recommend

Repair Quality

Repair was great. The length of time and lack of updating was the problem.

Customer Service

Received 1 update over a span of seven business days. Was told initially told would be 3 days, informed day after drop off that it would be 4, no problem. Left message on 5th day, no call back on 6th day so i called. Told it would be done by end of day. Got call after noon on 7th day that vehicle was finished.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean