Taylor Ford

4.6 (553reviews)
89%
13500 Telegraph Rd,  Taylor,  MI  48180

In operation 22 years, 12 years at this location.

Taylor Ford is a full service collision and mechanical repair facility servicing all makes and models.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (553)

Likely to Recommend

Repair Quality

Took much longer To repair than we were told it would take . We picked up and all looked well. Next day noticed the small dent below the ford circle on the back of the truck had not been taken care of . So...

Customer Service

Likely to Recommend

Repair Quality

Still not done .. we don’t have it back and it’s been over a month

Customer Service

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I give the service department in the body shop 10s. But the sales staff and sales managers a 1

Repair Quality

Rick/Rich was my writer and did an excellent job thank you Rick

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Jim and the entire staff did an awesome job. Thank you.

Customer Service

up front and honest information. Jim called me twice with updates

Returned Clean

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Repair Quality

Customer Service

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Likely to Recommend

Only if it was the only place available

Repair Quality

Took 2 days longer than quoted and the work was adequate at best. Color blending wasn't flawless.

Customer Service

They weren't quite outright rude.

Returned Clean

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Repair Quality

Customer Service

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I always tell people it is the best Ford dealer that I have leased from. Can't go wrong.

Repair Quality

Very professional team. Very little wait time and great work.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I was told my car was ready July 10. I came up to get it the cars Titanium badge was missing on deck lid. They said nothing about it, said I was all set. I had to ask where the badge is, they didn't know. He checked and said it was on order. I then check the taillight that was installed it didn't work. I was told they will have order a new one so come back on Monday and we will take care of it while you wait. I came in on Monday they installed new taillight and missing badge, I inspected the work and the badge was crooked. I complained he said I will have to order another badge.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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My Experience

Likely to Recommend

Repair Quality

Everyone at Taylor Ford are so polite..I have changed dealerships..and I'm glad I did.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I have a 2012 F250 and if you look down the side of my old one looks even , new truck isn’t

Customer Service

Wouldn’t call me back and judicious of the LIES and bull

Likely to Recommend

Repair Quality

Customer Service

My Experience