Taylor Ford
In operation 22 years, 12 years at this location.
Taylor Ford is a full service collision and mechanical repair facility servicing all makes and models.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was a little leery about taking my Jeep to a Ford dealer for repairs but ended up being very pleasantly surprised. Courteous, professional service that was done quickly and to the highest standard. Definitely impressed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
nice job done
Customer Service - 5.0/5.0 -
very good
Likely to Recommend - 4.5/5.0 -
The work they did, did look good.
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 2.5/5.0 -
Taylor Ford would not be my first pick when compared to my personal past experience with other Body Shop, namely Jorgensen Ford Body Shop did a much better job on all aspects, including delivery timing, communications, and interior masking to prevent metal grinding debis or other airborn contaminants from interior of car during the repair.
Repair Quality - 3.5/5.0 -
I have both positive & negative comments. First, the exterior metal finishinh repair appears to be an excellent, however the interior masking was horrible since the interior has thick debris/grind particles everywhere especially in 2nd row vents and on other surfaces, so I have to get a professional interior detail cleaning including vacuuming the 2nd row air conditioner vents & wiping the interior as best as possible. I decided not to complain about this issue to Body Shop Manager since a detail vehcile cleaning shop that specializes in this matter would do a better job than trying to have the Body Shop clean-up their mess after the fact. Note that the Body Shop Manager has been very professional and pleasant to deal with to date, so I know that he would try to honestly resolve this problem if I brought to his attention, but it would not be to my satisfaction since his staff already tried to clean the interior before I picked up the vehicle. Therefore, I opted to seek outside profesional detail services assistance. Next, the delivery completion estimates were poor at best. I was given 5 different completion dates & no one informed me that those dates would not be met until I called to check status on due date. Note I was not in a rush since I had a rental vehicle for 30 days, so ultimately I was okay with the overall delivery time of repair of 3.5 weeks. The female Body Shop customer assistance represenative who I picked up my vehicle was not customer service oriented. She did not want to provide me a final receipt of the overall repair upon my request. Instead, another representative did upon my request. Lastly, the AAA representative assigned to my claim did not communicate any information. Instead, I had to inquire on my own. In addition, the AAA claim representative (Steve Rydzewski) was very difficult to deal with since my exhaust system was damaged in the accident, so he did not want to repair or even discuss the matter, so I elevated my disagreement wit
Customer Service - 2.5/5.0 -
I have both positive & negative comments. The Body Shop Manager was very professional and pleasant to deal with to date, but their estimated delivery completion dates were poor at best. I was given 5 different completion dates & no one informed me that those dates would not be met until I called to check status on the due dates. Note I was not in a rush since I had a rental vehicle for 30 days, so ultimately I was okay with the overall delivery time of repair of 3.5 weeks. The female Body Shop customer assistance represenative who I picked up my vehicle on the date was not customer service oriented. Nor did she did want to provide me a final receipt of the overall repair upon my request. Instead, another representative did upon my request.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0 -
Only for sales and service NOT Body shop