Taylor Ford

4.6 (548reviews)
89%
13500 Telegraph Rd,  Taylor,  MI  48180

In operation 22 years, 12 years at this location.

Taylor Ford is a full service collision and mechanical repair facility servicing all makes and models.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (548)

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Received the it back in a timely and quick manner and received it clean with a freshener inside.

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Friendly and professional

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Thought the bodywork was amazing. Did notice overspray on driverside door windows .

Customer Service

Thought the bodywork was amazing. Did notice overspray on driverside door windows .

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A very professional and efficient job. I am very pleased and will bring my car back if I need any service in the future.

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Dropping off, picking up and all the work that was done was a seamless and wonderful experience. Thank you Taylor Ford!

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I am very satisfied with Taylor Ford Collison. The person who met with me was professional and very helpful. The repairs were completed sooner than promised and my vehicle was returned to me neat and clean. I am very happy with their services and would high recommend Taylor Ford Collison.

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Clean place, staff is amazing, they fixed my car in with no issues.

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Service department was very nice. My car was fixed quickly and looks excellent

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Oh I sure will

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Taylor Ford has a very professional staff very nice people i hope to be able to join them with my future auto service thank you

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"Twice" this year already Kim in the bodyshop has done a quick job of finding parts & getting the job knocked out quicker then some of her estimated times. Looking to renew my service warranty by the end of the month. I love my Taylor Ford...

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It took 5 weeks for repairs with no updates of process

Customer Service

So rude

Likely to Recommend

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I brought my car in a week before dropping it off. And after having my car for two weeks, I called to see if it was ready & they told me they were waiting for the rear light to come in, apparently someone forgot to order it, pictures of the broken light were taken because I pointed it out.

Customer Service

I was never called about how my car was coming along, I called four times. They called me back promptly, my first call was made five days after dropping it off, but Monday was Labor Day so really four days. Never talked to the person who worked on my car, only the secretary which was fine.

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Likely to Recommend

The incompetency in the body department turned me completely off of Taylor Ford

Repair Quality

I was told i couldn't drive my vehicle out of the shop because of a liability with my rim ,so i went and bought new rims ,service couldn't figure out how to replace my tire they tore 2 of my tires and had to replace them then when i got my car back the "liability rim" was still on my car and so was a donut on both fronts ..then i had to drive my dangerous vehicle because kim in body shop told me " they are kids back there i dont want to have them deal with it anymore"..so i took my tires and rims to Hot Wheels in Garden city and they put my tires on the rims in 20 minutes so i took my car back to the incompetent crew at Taylor Ford body shop and had my 4 wheel alignment done..my car still drifts to the right...i will never use Taylor Ford for anything ever again and my cousin is the head of the service department..kim in body shop needs retraining in customer service

Customer Service

Incompetent is bein nice

Returned Clean

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Rude every time we spoke - would not give detailed info was very short

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