Taylors Auto Body Shop Inc

5.0 (154reviews)
100%
495 Brookway Dr,  Charlottesville,  VA  22901

In operation 40 years.

Family-owned since 1986, Taylor’s Auto Body has built a reputation for quality, integrity, and precision in every repair. Our motto, “Highest Standard of Excellence from the Appraisal to Completed Repairs,” reflects our commitment is to customer service and craftsmanship not to the insurance company. As an I-CAR Gold Class and OEM Certified facility for Acura, Chrysler, Dodge, Fiat, Honda, Hyundai, Infiniti, Jeep, Kia, Nissan, Ram, Tesla and Volvo, we meet strict manufacturer standards for training, equipment, and repair procedures. Our technicians use OEM-approved tools, perform factory calibration, and install genuine parts to restore vehicles to pre-accident safety and performance. Unlike others, we don’t buy reviews, our work speaks for itself. Serving Charlottesville and surrounding areas for nearly 40 years, Taylor’s Auto Body continues to lead the industry with advanced technology, factory training, and a dedication to repairing every vehicle the right way, the OEM way.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Ford
Genesis
GM
Honda
Hyundai
I-Car
Jeep
Kia
Ram
Tesla
Volvo

Reviews (154)

Likely to Recommend

Repair Quality

Excellent and friendly service. Very pleased and would use again and recommend to friends.

Customer Service

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Repair Quality

I was very nervous about finding the right body shop to entrust my vehicle with. I went with Taylors and couldn’t be any happier with that decision! They made the whole process very simple from start to finish and stood by their completion date. My biggest concern was having the color blend with the original. They clearly understood the assignment and executed it! They even detailed my car inside and out. What a treat! I hope I’m never in a position to have any more body work done however if I do I know where I’ll be returning! No doubt, I would recommend them to anyone else that may ever need their services! Sincerely, One very satisfied customer.

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Repair Quality

Great

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I have heard car-repair-nightmare stories, but Taylor's is top-notch and I was very impressed and happy with my experience there.

Repair Quality

Considering that they had to end up repairing the original bumper instead of replacing it, it looks amazing.

Customer Service

Fantastic staff. From the office staff to the estimator and the service manager, I talked with friendly smart people who communicated well and took care of me.

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Repair Quality

Great job done in a timely manner.

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It was a very good experience.

Repair Quality

the work was done professionally and on time and I enjoyed meeting everyone in the office

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Repair Quality

I found a couple issues upon arrival to pickup finished vehicle that should have been caught if it had been looked over good prior to calling me to come get it. Also I later found some trash in the clearcoat that could have been wet sanded and buffed. Overall it was a pretty good job but could have been great with a little more care.

Customer Service

Overall customer service was good. I have no complaints about it.

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Excellent all around!

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Repair Quality

Repair looks great. No complaints at this time.

Customer Service

Customer Service were knowledgeable and professional.

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I selected Taylor's for my repairs because of several recommendations. I will not hesitate to recommend them to anyone.

Repair Quality

I thought my 4Runner would never be the same but it is perfect! I do have a little rattle that was not there that I will be keeping an ear on. But, otherwise all is good!

Customer Service

I have been fortunate that this was my first major accident in many years of driving. The Taylor's staff could not have been any more kind or helpful!

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Repair Quality

I think Vincent and team did a great job. Kept me informed and were always easy and nice to chat with. Still just have one thing to resolve - AC that we need to stop by and get checked out.

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Everything was as excepted! And I’m very satisfied with the body work. Only thing I’d recommend is to not throw belonging into the trunk. It was a mess when I opened it but they do detail your car and lord knows mine needed it 😩 so no worries.

Customer Service

The office staff is very kind and helpful

Likely to Recommend

They did an excellent job and I think the prices looked reasonable. All good.

Repair Quality

The car came out looking like new. Insurance covered the bill, so we're totally happy and satisfied.

Customer Service

The office and customer service people are very nice, efficient, and competent.