Team Collision Center

4.9 (2,989reviews)
98%
5466 Telesmar Ave,  Baton Rouge,  LA  70809

In operation 24 years, 19 years at this location.

With many years of professional service to Baton Rouge and the surrounding area, Team Collision Center provides the perfect blend of customer service and expert performance in Baton Rouge's finest auto body repair and collision complex. Well-trained, highly-schooled craftsmen use modern techniques and state-of-the-art equipment to return your damaged vehicle to its original high quality fit and finish. No detail is spared. From the initial damage assessment to the finished product, Team's highly motivated professionals are at your service with quality estimates of repairs; precise structural and sheet metal repairs; and the finest painting and refinishing in the area. At Team Collision Center the job isn't complete until the customer is satisfied. Thank you for choosing us for your automotive repair needs!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 5:00 pm
Tue 7:00 am - 5:00 pm
Wed 7:00 am - 5:00 pm
Thu 7:00 am - 5:00 pm
Fri 7:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
Hyundai
I-Car
Infiniti
Kia

Reviews (2,989)

Customers say
Overall Customer Satisfaction
Customers consistently praise Team Collision for exceptional communication throughout the repair process, with staff providing regular updates via text and phone calls. The quality of repairs consistently exceeds expectations, with many noting their vehicles look brand new after service. Timeliness is a major strength, with repairs frequently completed ahead of schedule. The shop goes above and beyond by cleaning vehicles inside and out as an added touch. Professional, friendly, and accommodating staff create a stress-free experience during what could be a difficult time. While most experiences are overwhelmingly positive, a few customers noted minor issues requiring return visits or communication gaps that needed improvement.
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"Top notch service and repairs, excellent communication and top quality repairs."
"... me and my vehicle was completed before scheduled. The quality of their work exceeded my expectations to where my SUV looks good as new. The communication ..." Read more
"... my 2016 repaired three times at Team Collision and the repair has exceeded my expectations every time." Read more
"... live in Baton Rouge and everyone else can't drive. The service, communication, and quality of work has always been top-notch." Read more
"Team Collision Team was very efficient in their repair process. I brought my vehicle in to be be estimated ..." Read more
"Completed ahead of schedule."
"It was ready before the timeframe and a worker came in over the weekend to make that happen!"
"Before it was promised"
"I received my vehicle before the date I was quoted."
"My vehicle was actually completed a week before it was scheduled to be completed."
"Absolutely. I was so impressed and amazed with the communication process. It was amazing."
"Communication was lacking. Other than brief text updates, I received no information unless I called. ..." Read more
"Better communication would help. I had to call to find out the status of the repairs."

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10 – Very likely. I would absolutely recommend this shop to my friends and family. In fact, I'll gladly recommend them to anyone I come across. The outstanding service, excellent communication, quick turnaround, and superb workmanship exceeded my expectations. I have nothing but great things to say about this location.

Repair Quality

I am grateful , and thankful for the outstanding work on my vehicle. The job was completed with great care and professionalism, and I truly appreciate the quality of your work. It's clear they you take pride in what you guys do, and it definitely shows. Thank you again you've earned my appreciation and future business!

Customer Service

I was extremely satisfied with the customer service I received. The lady who assisted me was outstanding friendly, professional, knowledgeable, and genuinely cared about helping me. She made the entire experience smooth and pleasant, and her excellent customer service deserves recognition.

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Victoria McKnight was a great rep from the first appointment for the repair estimate until I picked up the car. She provided updates on the repair status and expedited the completion time because I needed my car to leave town.

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Mrs. McKnight provided outstanding service throughout this process. She kept kept us well informed and explained the estimates and any updates clearly and in a timely manner.

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My Experience

Very satisfied with the clearance and manner in which they handled my car thanks very much Miss Deborah Pursley

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Everything went well and Jonathan was very helpful and responsive throughout the repair process.

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Excellent company to do business with.

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Thanks for great service for a job well done.

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100 per cent. Looks great.

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Victoria McKnight was awesome to work with from start to finish.

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From beginning to end from estimating to finalizing and delivery this was such a smooth easy process

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Amazing customer service, updates daily or a few times a week, always keeping me in the loop on progress

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Victoria was great!

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Victoria was great!

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