Ted's Body Shop - Altoona

4.9 (290reviews)
100%
1007 8th St SW,  Altoona,  IA  50009
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In operation 12 years.

We have been serving the Greater Des Moines Area since 1981. Family Owned and Operated. We offer old fashioned personal service with current technology. When we repair your car you become part of the Ted's family.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
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Reviews (290)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional service quality, professional and friendly staff, and high-quality repairs that often leave vehicles looking brand new. Many highlight outstanding communication, including regular text and phone updates throughout the repair process. Timeliness is frequently commended, with several customers noting repairs completed ahead of schedule. Customers also appreciate the added touch of vehicles being cleaned inside and out upon return. A few customers noted minor improvement areas, such as occasional repair delays and isolated instances where specific repair items were missed, but these were largely overshadowed by overwhelmingly positive experiences. Overall, the shop is highly recommended for its seamless, stress-free process and dedication to customer satisfaction.
AI-Generated from reviews written in the last 12 months
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"Excellent customer service and workmanship."
"Teds repaired my vehicle after a fender bender and did an excellent job. They communicated with me throughout the process and everything went very smoothly."
"Repaired damage from a parking lot hit and run. Looks just like new."
"Vehicle looked like nothing had ever happened. Paint matched perfectly and it was only one week from accident to pickup. Updates were provided consistently and ..." Read more
"... super friendly and made the process very easy! And they did a flawless job on my car. Will definitely recommend!" Read more
"... service was excellent, such nice people to work with. Work was done as promised and completed earlier than expected. Ive been to Teds before and would recommend them ..." Read more
"... people. Every kept us informed and to our great delight the car was done at least a day earlier then they originally thought. Great please to go when making a mistake ..." Read more
"I was pleasantly surprised that the job was completed sooner than expected. I have used Teds on numerous occasions and have been satisfied each ..." Read more
"Right on time."
"... nothing had ever happened. Paint matched perfectly and it was only one week from accident to pickup. Updates were provided consistently and was kept ..." Read more
"Great people to work with. Highly recommended. Always kept in touch, and got my car done in a timely manner. Very friendly and professional."
"... conversation starting with the estimate on the repair. Your team had great communication during the whole time you had our Bronco at your shop. We are very pleased ..." Read more
"I really appreciated the text updates. Cant even tell where the repaired areas are! Loved having my van detailed! ..." Read more
"Excellent communication."
"The repairs were excellent. I was happy with all the updates as my car was being serviced. The staff was great, very friendly and professional."

My Experience

Was very pleased with getting updates on where you were at with the repairs. Very satisfied with the genuine concern from everyone. Thank you to the awesome team at Ted’s.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I took the truck home last night and I still have a Parking Sensor Warning light coming on even after it was replaced by Ted’s

My Experience

Great service and work. Looks brand new.

Likely to Recommend

Excellent

Repair Quality

Tail gate won’t open after repair to box I am sure they will make it work. All other work was great

Customer Service

All good stayed in touch as work was being done

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I was very satisfied with the body work. I would highly recommend Ted's auto body. Also last but no least the people that I came in contact with were great. Lindsey made all phone calls for me with Enterprise and the insurance com. Made it so easy on me. Everyone involved were so good to me

My Experience

Your shop did a great job...thank you!!

My Experience

Everyone I worked with at Ted’s was easy to work with and helpful. Appreciated the communication and professionalism from KC Miller. The rear bumper on the vehicle looks brand new. My wife was excited about the surprise interior detailing.

My Experience

Very easy to work with great communication and nice work on the car

My Experience

Likely to Recommend

Repair Quality

Customer Service

Customer service was great! My only recommendation would be, I would have liked for someone to come out and show me the work done on my vehicle. I didn’t know too much about the whole process. But overall I was impressed with customer service!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Their professional and did excellent work!

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Job well done

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Every one was professional, friendly, and "down to earth". There was flexibility in the process.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great customer service from all team members who I spoke with. Extremely informative, answering questions before you even have to ask and ensuring you are getting the best service available. No extra hassle, done on time and looks great!

My Experience

Communication about repairs excellent everyone very knowledgeable and friendly

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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