Texas Collision Centers # 12 - NW Dallas

4.9 (350reviews)
98%
11565 Reeder Road,  Dallas,  TX  75229
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In operation 6 years.

Collision Repair As it Should Be. Texas Collision Centers is your premier hometown collision repair solution delivering the unmatched blend of exceptional service and quality – with a hometown touch. We strive to improve the lives of our customers and teammates by consistently delivering a personal and best-in-class collision repair experience. This is the mission statement we live by. You deserve a personal experience backed by the industry’s finest auto body professionals. That’s the foundation behind Texas Collision Centers. As a local collision repair center owned and operated by some of the most experienced professionals in the industry, we offer a uniquely fine-tuned repair experience. That’s a collision repair experience as it should be. Don’t compromise your repair, discover the difference a hometown team makes today.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
I-Car
Call
Email

Reviews (350)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding repair quality, with many noting their vehicles looked brand new or better than before the accident. Communication was a standout strength, as customers appreciated being kept informed at every stage of the repair process through calls and texts. Timeliness was frequently highlighted, with numerous repairs completed ahead of schedule. The staff was widely described as professional, friendly, and courteous, creating a welcoming and stress-free experience. A few customers noted areas for improvement, including one who felt they lacked sufficient updates and a walkthrough of completed repairs, another who experienced a post-repair noise issue, and one who reported a door alignment concern and tire pressure readings after pickup.
AI-Generated from reviews written in the last 12 months
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"Excellent communication throughout the repair project. Workmanship excellent. Highly recommend for vehicle autonomy. Five Star recommendation."
"... with nice touches like coffee and refreshments. The technicians did an outstanding job not only fixing the damage but also returning my car in spotless condition, ..." Read more
"They exceeded our expectations and buffed out a few marks on the car that were not part of the accident. Quick ..." Read more
"... amazing! Best car repair place I have ever dealt with. Car was returned to me in pristine condition. Would recommend this place to everyone!" Read more
"Yes — the vehicle was ready right on time. Texas Collision Center delivered exactly as promised. My Lexus RC300 F Sport ..." Read more
"The interactions were professional and my reapirs were completed much faster than anticipated"
"It was done before it was promised!"
"... marks on the car that were not part of the accident. Quick turnaround and friendly staff." Read more
"You completed the job faster than I expected, communicated at every step along the way, and returned my car ..." Read more
"... communicating updates and progress on my vehicle. They were proactive with calls and messages, so I never had to wonder about the status of the repair. Their transparency ..." Read more
"GREAT COMMUNICATIONS FROM THE FIRST VISIT THROUGH THE FINAL REPAIR AND TURNOVER OF THE VEHICLE"
"... took care of everything down to the decal and trim. I was informed at each stage of the repair process and it went beyond my expectations. Everyone at Texas ..." Read more
"... Collision Centers service was highly commendable. They were extremely communicative, respectful, and fast throughout the entire repair process. I would highly ..." Read more
"You completed the job faster than I expected, communicated at every step along the way, and returned my car freshly cleaned. You even handled the rental car ..." Read more

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

I was extremely impressed with the results of the repairs. It’s like no damage ever happened! Alex was a great communicator throughout the entire process and overall I’m extremely satisfied. Thanks again guys!

My Experience

The manager and front desk representative made the experience very smooth and stress free. The work done to my car was excellent. I give the experience a 10/10

My Experience

Pits in paint, bumper cover and body and side marker light is not flush.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Alex was fantastic.

Likely to Recommend

Repair Quality

Service was great and quick! Straightforward.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Only issue I’d report is being notified via my cars app that my windows were being left down over the weekend and doors constantly unlocked during the process. I was unsure if my vehicle was kept in doors or outside.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Texas collision centers was great! Fast, professional, and reliable!

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great customer service and attention to detail. Always sent updates which is great.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Alex, took good care me. I would be happy to work with him again should I have the misfortune of another auto accident.

Likely to Recommend

Great shop, only draw back might be location this shop is close to my work.

Repair Quality

I had a great experience with Alex.

Customer Service

Very friendly and helpful

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

They did a great job! I would highly recommend them! Every body I came in contact with was very nice and helpful!! Thank you a great job!!!!

Customer Service

Great

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

I recently had my 2025 Lexus RX 350 repaired at Texas Collision Center at 11565 Reeder Rd, Dallas, Texas, 75229 and I could not be more impressed with the outstanding service I received. A special thank you to Alex, the supervisor, whose honesty, professionalism, and genuine care made the entire experience exceptional. From start to finish, Alex and his team handled everything with great attention to detail and kept me informed throughout the process. Dealing with insurance claims is usually stressful, but Texas Collision Center made the process completely seamless. The repairs were completed earlier than expected, and the quality of the work was simply amazing and the vehicle now looks exactly as it did when it was new. Several friends who have seen the repaired areas have commented that it looks like the damage never existed. The communication was timely and professional, the staff was friendly and welcoming, and the complimentary Uber service was a tremendous convenience. What impressed me most was the team’s commitment to customer satisfaction and their pride in delivering high-quality workmanship. It is rare these days to find a business that combines technical excellence with such personal attention and integrity. If you need repair, collision work, or assistance with an insurance claim, I highly recommend Texas Collision Center. Alex and his team truly set the standard for exceptional customer service and quality repairs. Thank you for making my Lexus look brand new again! Alexander Utkin 06/12/2026

Customer Service

I recently had my 2025 Lexus RX 350 repaired at Texas Collision Center at 11565 Reeder Rd, Dallas, Texas, 75229 and I could not be more impressed with the outstanding service I received. A special thank you to Alex, the supervisor, whose honesty, professionalism, and genuine care made the entire experience exceptional. From start to finish, Alex and his team handled everything with great attention to detail and kept me informed throughout the process. Dealing with insurance claims is usually stressful, but Texas Collision Center made the process completely seamless. The repairs were completed earlier than expected, and the quality of the work was simply amazing and the vehicle now looks exactly as it did when it was new. Several friends who have seen the repaired areas have commented that it looks like the damage never existed. The communication was timely and professional, the staff was friendly and welcoming, and the complimentary Uber service was a tremendous convenience. What impressed me most was the team’s commitment to customer satisfaction and their pride in delivering high-quality workmanship. It is rare these days to find a business that combines technical excellence with such personal attention and integrity. If you need repair, collision work, or assistance with an insurance claim, I highly recommend Texas Collision Center. Alex and his team truly set the standard for exceptional customer service and quality repairs. Thank you for making my Lexus look brand new again! Alexander Utkin 06/12/2026

Kept me Informed?

Yes

Ready on Time?

Yes

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