Tharrington's Auto Works Inc.
1212 Construction Drive,
Rocky Mount,
NC
27804
USA
In operation 33 years.
Full service Auto Body and Auto Repair Facility. Serving Rocky Mount, NC for over 26 years. Family owned and operated.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
Payment Types
- MasterCard
- Visa
- Cash
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 3:00 pm |
| Sat | Closed |
I-Car
Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for exceptional service quality, with many noting that their vehicles looked brand new after repairs. Communication stands out as a major strength, with customers appreciating regular text updates throughout the repair process and being kept informed at every step. The staff is frequently described as professional, friendly, and courteous, creating a family-oriented atmosphere that makes customers feel valued. Timeliness is generally excellent, with many repairs completed on schedule or even ahead of time. Customers highlight the thorough workmanship, attention to detail, and the added touches like vehicle cleaning and complimentary peanuts. The lifetime warranty on parts and seamless insurance coordination are additional benefits customers appreciate.
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Service Quality
"... TO FINISH AND ROUTINE UPDATES ON STATUS BY TEXTS. MY CAR LOOKED LIKE IT WAS NEVER WRECKED....THARRINGTON ROCKS!!!!! DA BEST....THANKS A MILLION....."
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"Tharrington's Auto Works are hands down the best in the Businesses. They have a very professional and friendly team ..."
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"The service is impeccable and the quality of work is amazing! Thank you for always helping make the process painless! ..."
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"Looked like I just got my vehicle off the showroom floor 🙂"
"Repairs were very good.really glad my car looks like it came out the showroom floor.thank you guys"
"It was actually ready prior to the projected time frame..."
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"One week before!"
"Always meet their commitments."
"This place was quick on fixing my vehicle. Less than a week. I would recommend them to anybody. I am a satisfied ..."
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"They did a great job. 3.5 days. Awesome"
"... AND VERY COURTEOUS STAFF FROM START TO FINISH AND ROUTINE UPDATES ON STATUS BY TEXTS. MY CAR LOOKED LIKE IT WAS NEVER WRECKED....THARRINGTON ..."
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"I got text messages often from them about my progress"
"Great service and communication, I really appreciate the professional manner in which ..."
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"Great experience from start to finish. Excellent communication every step of the way. Highly recommend Tharrington for your automotive ..."
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"They do excellent quality work & I love the communication. This is not my 1st go round with them & every experience ..."
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Amy
(Hyundai owner)
reviewed 7/31/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Peggy
(Honda owner)
reviewed 7/27/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 0.5/5.0
Customer Service - 5.0/5.0
David
(Lexus owner)
reviewed 7/20/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Shirice
(Jeep owner)
reviewed 7/13/26
My Experience - 5.0/5.0 -
Everyone in the office was very professional and nice. Explain everything that I needed to do in detail and what was gonna be done in detail and walking into an establishment and see a friendly face like Miss Tracy makes a difference.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repair has my car looking brand new all over again
Customer Service - 5.0/5.0 -
Everyone was very friendly and professional
Returned Clean
Michael
(Toyota owner)
reviewed 7/6/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Elaine
(GMC owner)
reviewed 7/6/26
My Experience - 5.0/5.0 -
Vehicle looks great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work and great communication
Customer Service - 5.0/5.0
Returned Clean
Briona
(Cadillac owner)
reviewed 7/2/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Love supporting local
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Angie
(Honda owner)
reviewed 6/18/26
My Experience - 5.0/5.0 -
Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Joyce
(Nissan owner)
reviewed 6/4/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Jeanette
(Toyota owner)
reviewed 5/29/26
Likely to Recommend - 5.0/5.0 -
These was my vehicles second visit there.
Repair Quality - 5.0/5.0 -
Look great, drives great. I am please.
Customer Service - 5.0/5.0 -
Explained things well.....
Returned Clean
Brent
(Chevrolet owner)
reviewed 5/29/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Geneva
(Nissan owner)
reviewed 5/28/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Lauren
(Buick owner)
reviewed 5/21/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Aroldo
(Chevrolet owner)
reviewed 5/21/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Cameron
(GMC owner)
reviewed 5/21/26
My Experience - 5.0/5.0 -
Thank you Scott and Lisa! My truck looks amazing. Your team did an outstanding job. Thank you
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Gabrielle
(Chevrolet owner)
reviewed 5/15/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Pamela
(Toyota owner)
reviewed 5/12/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Sherry
(Jeep owner)
reviewed 5/11/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
James
(GMC owner)
reviewed 5/6/26
My Experience - 5.0/5.0 -
Timely, professional and great communication. Work was outstanding!! I will use them in the future if situation arises.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Gail
(GMC owner)
reviewed 5/4/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great organization