Tharrington's Auto Works Inc.

5.0 (793reviews)
100%
1212 Construction Drive,  Rocky Mount,  NC  27804

In operation 33 years.

Full service Auto Body and Auto Repair Facility. Serving Rocky Mount, NC for over 26 years. Family owned and operated.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 3:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (793)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding repair quality, with many noting their vehicles looked brand new upon return. Communication is a standout strength, as customers frequently highlight regular text updates throughout the repair process. Timeliness is well-regarded, with several customers noting early or on-time completions. The staff is widely described as professional, friendly, and courteous. A few customers noted minor areas for improvement, such as occasional delays and one instance of an underbody panel not being reinstalled before pickup, as mentioned directly in their feedback.
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"Tharrington's Auto Works are hands down the best in the Businesses. They have a very professional and friendly team ..." Read more
"Best service in Rocky Mount! Great workmanship and customer service! I would highly recommend Tharrington!"
"... professional. Communications updates were clear and timely. The work was timely completed and excellently done." Read more
"... TO FINISH AND ROUTINE UPDATES ON STATUS BY TEXTS. MY CAR LOOKED LIKE IT WAS NEVER WRECKED....THARRINGTON ROCKS!!!!! DA BEST....THANKS A MILLION....." Read more
"Fast, expert repair, staff is very friendly and caring. They keep their time commitments and do great, and ..." Read more
"This place was quick on fixing my vehicle. Less than a week. I would recommend them to anybody. I am a ..." Read more
"It was actually ready prior to the projected time frame..." Read more
"... and worked seamlessly with my Insurance Company. The work was completed on time, and my vehicle looks great. I highly recommend Tharrington's Auto Works ..." Read more
"... expert repair, staff is very friendly and caring. They keep their time commitments and do great, and caring work." Read more
"It was one day late from the promised date but they let us know ahead of time."
"Great experience from start to finish. Excellent communication every step of the way. Highly recommend Tharrington for your automotive ..." Read more
"Timely, professional and great communication. Work was outstanding!! I will use them in the future ..." Read more
"They do excellent quality work & I love the communication. This is not my 1st go round with them & every experience ..." Read more
"I got text messages often from them about my progress"
"... AND VERY COURTEOUS STAFF FROM START TO FINISH AND ROUTINE UPDATES ON STATUS BY TEXTS. MY CAR LOOKED LIKE IT WAS NEVER WRECKED....THARRINGTON ..." Read more

My Experience

Tharrington’s took care of my car repairs in the most professional and timely way. Helped coordinate the rental car and kept us up to date on their progress. Would highly recommend them for any car repair.

Likely to Recommend

This service center takes their work serious and are very personable with their communications

Repair Quality

Fantastic job

Customer Service

Returned Clean

My Experience

Service was fast and dealing with the owners was a pleasure Thanks for getting it done early

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Returned Clean

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Returned Clean

My Experience

Everyone in the office was very professional and nice. Explain everything that I needed to do in detail and what was gonna be done in detail and walking into an establishment and see a friendly face like Miss Tracy makes a difference.

Likely to Recommend

Repair Quality

Repair has my car looking brand new all over again

Customer Service

Everyone was very friendly and professional

Returned Clean

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My Experience

Vehicle looks great!

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Repair Quality

Great work and great communication

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My Experience

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Love supporting local

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My Experience

Thank you

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Returned Clean

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These was my vehicles second visit there.

Repair Quality

Look great, drives great. I am please.

Customer Service

Explained things well.....

Returned Clean

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My Experience

Thank you Scott and Lisa! My truck looks amazing. Your team did an outstanding job. Thank you

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Returned Clean