The Collision Center Inc

4.8 (878reviews)

97%

(865) 288-7919

10439 Lexington Dr, Knoxville, TN 37932

97%

See Photos

10439 Lexington Dr
Knoxville, TN 37932

Get Directions Website Email

Schedule an appointment at The Collision Center Inc

Book Appointment

About The Collision Center Inc

See Photos

10439 Lexington Dr
Knoxville, TN 37932

Get Directions Website Email

Schedule an appointment at The Collision Center Inc

Book Appointment

In operation 12 years.

The Collision Center INC proudly services all makes and models; and will work with your Insurance Provider, making the repair process a breeze. We offer a lifetime warranty on all repairs performed by us. Thank you for your continued support!

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

I-Car

Nissan

Call

Website

Reviews (878)

Sort By:
Newest
Rating

770 Customers Rated

5 Stars

76.8% Complete

(674)
4 Stars

7.5% Complete

(66)
3 Stars

1.8% Complete

(16)
2 Stars

0.6% Complete

(5)
1 Star

0.7% Complete

(6)
< 1 Star

0.3% Complete

(3)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for exceptional repair quality, with many noting their vehicles looked brand new upon return. The use of automated email updates and proactive phone communication was frequently highlighted as a standout feature. Repairs were often completed on time or ahead of schedule, with parts delays acknowledged as outside the shop's control. Staff friendliness, transparency, and going above and beyond, such as washing vehicles, addressing additional issues, and arranging rentals, were recurring positives. A few customers noted minor concerns around communication consistency during longer repairs and isolated quality touch-ups needed post-pickup, as shared directly in their feedback.

Select to learn more

Service Quality
Communication

"Flawless results. Attention to detail is outstanding. Looks better than new!"

"Everyone is so kind. They do excellent work on my vehicle!! I will always trust them to repair my vehicle!! They are trustworthy and efficient! ..." Read more

"I am blown away with the quality of work that was done in my Gladiator. There were some bumps in completion ..." Read more

"... communication while our vehicle was in the shop was great! The work performed exceeded my expectations. Overall, I highly recommend taking your vehicle to ..." Read more

"... this was not. Collision centers fault,it was Mazda. The repair was perfect and There is absolutely no problems after inspection and driving for a week. I tried ..." Read more

"From the initial visit to evaluate my vehicle, the communication through the process, and the complete repair was exceptional. I would recommend the Body Shop to everyone."

"Communication far exceeded my expectations"

"... can't tell there was even damage in the first place. The team was communicative and friendly and I appreciate the updates, it goes a long way in easing anxiety after a wreck." Read more

"Communication was great until the week the car was supposed to be ready. The delay itself was not the issue as ..." Read more

"However, the email updates was NEVER right and the services and date of completion change 6 or 7 times and extended months. ..." Read more

Service Quality
Communication

Service Quality
Communication

"Flawless results. Attention to detail is outstanding. Looks better than new!"

"Everyone is so kind. They do excellent work on my vehicle!! I will always trust them to repair my vehicle!! They are trustworthy and efficient! ..." Read more

"I am blown away with the quality of work that was done in my Gladiator. There were some bumps in completion ..." Read more

"... communication while our vehicle was in the shop was great! The work performed exceeded my expectations. Overall, I highly recommend taking your vehicle to ..." Read more

"... this was not. Collision centers fault,it was Mazda. The repair was perfect and There is absolutely no problems after inspection and driving for a week. I tried ..." Read more

"From the initial visit to evaluate my vehicle, the communication through the process, and the complete repair was exceptional. I would recommend the Body Shop to everyone."

"Communication far exceeded my expectations"

"... can't tell there was even damage in the first place. The team was communicative and friendly and I appreciate the updates, it goes a long way in easing anxiety after a wreck." Read more

"Communication was great until the week the car was supposed to be ready. The delay itself was not the issue as ..." Read more

"However, the email updates was NEVER right and the services and date of completion change 6 or 7 times and extended months. ..." Read more

Brian (Honda owner) reviewed 8/24/26

Great job & quick repair. I would definitely recommend them.

Excellent repair work & very quick service. Would definitely use again.

Kathryn (Volkswagen owner) reviewed 8/22/26

I really appreciate that yall made a not so fun experience somewhat enjoyable. I also like how frequently you updated me in regards to my car - specifically in email due to being in meetings for work, it was nice to not always have to wait on a phone call or call back. Again, I appreciate the work yall did on my car and the customer service provided!

Extremely communicative. Did an amazing job!

Carol (Nissan owner) reviewed 8/22/26

I would highly recommend Stan and his crew highly for any work you need done. They keep you informed every step of the way and the work is perfetion.

Kenneth (Volvo owner) reviewed 8/22/26

First 7 miles and it looks great.

Car appears to be like before the accident. Maybe better

Looks great.

Thomas (Nissan owner) reviewed 8/21/26

Friendly, good work

William (Toyota owner) reviewed 8/20/26

Brent was great!

Jerry (Honda owner) reviewed 8/20/26

Very professional. Nice people. I would recommend them.

Emma (Kia owner) reviewed 8/19/26

My car was fixed in a timely manor, and I got my car back cleaned. They did an amazing job!

Sandy (Honda owner) reviewed 8/18/26

You guys did a great job! I can't say enough good things about the quality of work. I would certainly recommend.

Deborah (Mercedes-Benz owner) reviewed 8/14/26

Robert (Lexus owner) reviewed 8/13/26

They were very congenial and made the car look better than when i had bought it.

Andrew (Hyundai owner) reviewed 8/13/26

Great service

Teresa (Ford owner) reviewed 8/12/26

Yall are the best!!!!! Absolutely amazing!! Best service and excellent work!!! ❤️

Bobbie (Ford owner) reviewed 8/6/26

Just an extra thank you for your hard work especially in this extreme heat. It looks like it never happened. You also washed my car which I appreciate thank you. My blinker works again too. It all went smoothly for me.

Amy (Subaru owner) reviewed 8/3/26

Excellent experience and would definitely recommend to friends

Robert (Ford owner) reviewed 8/3/26

THE ABSOLUTE BEST COLLISION REPAIR SHOP IN KNOXVILLE! Stan is a man of his word!

Todd (Hyundai owner) reviewed 7/30/26

Both times I've needed body with, the Collision Center made my vehicles shine!

Yet again, the Collision Center did a stellar job. They even washed and vacuumed the car!

Christopher (Hyundai owner) reviewed 7/30/26

Efficient service, with up to date status reports, would definitely recommend

Richard (Subaru owner) reviewed 7/27/26

This shop is wonderful. The team was extremely profession, technically expert, and super communative. They even straightened my front vanity plate... Above and beyond.

Jessica (Chevrolet owner) reviewed 7/25/26

You guys are awesome! Very happy with the repairs and customer service was excellent!! Highly recommend!!

Great customer service! Great outcome of the car! You are the best!

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It's not advisable to drive your car to an auto body repair shop if you see fluids leaking, the steering or suspension feels misaligned, the car is making an unusual noise after an accident, or if an air bag was deployed.

The Collision Center Inc

Schedule an appointment at The Collision Center Inc

About The Collision Center Inc

Schedule an appointment at The Collision Center Inc

Reviews (878)

770 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 2.5/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0