The Collision Shop

5.0 (679reviews)
100%
81 Adams St,  Manchester,  CT  06042

In operation 90 years.

Our Collision Center at Carter Chevrolet repairs ALL makes and models of vehicles. We are a Direct Repair Shop for several insurance companies, and we are happy to work with any and all insurance companies to get you back on the road quickly and safely. We offer free estimates as well as assistance in handling any questions on insurance claims. For your convenience we will help in arranging alternate transportation to fit your needs. In order to work on today’s complex vehicles, our highly skilled technicians are ASE and I-Car certified. The initial evaluation of your vehicle will be prepared using the latest in computer assisted estimating systems. Digital photographs are used with all estimates to ensure accuracy and efficiency in processing insurance claims. We also use state of the art computerized paint mixing, frame straightening and alignment equipment. We offer lifetime warranties on most of our work.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (679)

Likely to Recommend

Repair Quality

Tammy was very responsive and helpful.

Customer Service

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Repair Quality

Did a great job. Getting some parts was a challenge but they went the extra mile

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Repair Quality

Troy was great, very professional and friendly as usual. The car repair is excellent. Great job!

Customer Service

Troy touched base with me during the repair process.

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Repair Quality

Great service, thanks

Customer Service

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Troy and the other workers did a great job repairing my vehicle.

Repair Quality

Customer Service

Troy was fantastic at communicating and working with me through the various issues that arose.

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Repair Quality

Customer service was absolutely atrocious here! I’ve never completed a survey or written a review in my life, but hands-down this is the worst situation I’ve ever experienced dealing with customer service

Customer Service

Worst I’ve ever experienced, will never return or refer anyone here.

Likely to Recommend

Repair Quality

The repairs were nicely done and in a quick manner. The car looks brand new again!

Customer Service

The staff was very friendly and helpful

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Repair Quality

Exterior was great. Was surprised to find some interior items not fully reinstalled. Stopped back by and everything was fixed.

Customer Service

Great working with Troy

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Enjoyed working with them.

Repair Quality

Fantastic job

Customer Service

Excellent to deal with. Tami was professional and kept me informed each step of the way.

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Likely to Recommend

Repair Quality

Customer Service

Troy cares and it shows.