Vernon Collision Center
In operation 31 years, 18 years at this location.
At Vernon Collision Center, we provide superior service to our valued customers throughout the Manchester and Hartford area's, as well as Hartford County. Our welcoming and knowledgeable customer care team works hand in hand with our expert estimators to offer you seamless support throughout your experience with us. Our technicians are committed to excellence, pursuing ongoing education to deliver top-quality auto body repairs. By taking a people-first approach, we place your safety and satisfaction above all else, ensuring a service you can trust backed by a lifetime warranty.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Your team is excellent as are your processes and communications. Thank you,
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We have used your service twice and both times it was an easy process, your work was on-time and the results were excellent. Your team is a pleasure to work with. Thank you.
Customer Service - 5.0/5.0 -
See prior comments.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
The repair took twice as long as expected
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
There were a few hiccups, but it all got sorted out. Speaking to a real person vs using the app for getting started helped.
Likely to Recommend - 1.0/5.0
Repair Quality - 2.5/5.0 -
to expansive for small parts for whole sale customers
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Work was well done once they were able to solve the problem with paint
Customer Service - 4.0/5.0 -
Could. Have been more informative with the progress of the work on car. I stayed in contact with the office girl on what was going on and was very helpful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
10 plus
Customer Service - 5.0/5.0 -
10 plus everyone enjoyable and profestto do busteith
My Experience - 5.0/5.0 -
You guys were great! My car looks great! Thanks so much!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you. Great communication.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The email updates and the communication from everyone made me feel as though there were no surprises.
Customer Service - 5.0/5.0 -
Again, the communication was excellent.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
First of all whoever was working at the front desk when I went to pick up my car today, late in the day, August 24 was wonderful. It looks as though they did a very good job and I’m very pleased.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Vernon Collision did a fantastic job with my car. You would never know there was an issue. When I went to pick up my vehicle, the woman working at the desk was so friendly and kind.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Paint job on rear came out very good and I had previous damage they repaired for me all gone.
Customer Service - 5.0/5.0 -
Everything clear and upfront