The Collision Shop
In operation 90 years.
Our Collision Center at Carter Chevrolet repairs ALL makes and models of vehicles. We are a Direct Repair Shop for several insurance companies, and we are happy to work with any and all insurance companies to get you back on the road quickly and safely. We offer free estimates as well as assistance in handling any questions on insurance claims. For your convenience we will help in arranging alternate transportation to fit your needs. In order to work on today’s complex vehicles, our highly skilled technicians are ASE and I-Car certified. The initial evaluation of your vehicle will be prepared using the latest in computer assisted estimating systems. Digital photographs are used with all estimates to ensure accuracy and efficiency in processing insurance claims. We also use state of the art computerized paint mixing, frame straightening and alignment equipment. We offer lifetime warranties on most of our work.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
returned all my phone calls and explained what was going on.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Troy Roberts provided exemplary customer service from the first day I walked in with our damaged vehicle continuing right up to completion of the work.
Customer Service - 5.0/5.0 -
See earlier comment about Troy Roberts
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you for your great work and getting my car fixed. And doing it so timely!
Customer Service - 5.0/5.0 -
Friendly, responsive and knowledgeable!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
good job done fast
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The Collision Shop is the best autobody shop I’ve worked with and I recommend it 100%
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome staff! Kept me updated and made the entire process easy. Work looks fantastic on the door!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service as well as communication during the repair process Troy was fantastic
Customer Service - 5.0/5.0 -
Fantastic customer service right from the beginning throughout the process
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great place they took their time and did a fantastic job also gave me a rental
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent!!!
Customer Service - 5.0/5.0 -
Tami was awesome!!! Kept me up to date on the progress and made sure insurance company paid
Returned Clean
Likely to Recommend - 1.0/5.0 -
I need not comment here
Repair Quality - 1.5/5.0 -
The Work that was done looks great Concerns / question standard car Took over 18 days. As a result insurance company has not paid for car rental. $1800 loss Inside of car covered with dust. Things in door pocket put on passages during repair hand clearer leaked on seat. There were a few things out of place in car 90 % of it from accident. Back seat left down. After removing front bumper from inside of car. Driver side floor covered in leaves. Engine compartment and top of engine covered in cut leaves. Request additional work. Repair passages side head light, paint full hood( chips on passage, none on driver side) and replace the three other wheel overs. I would have paid for the extra work. For body shop that is associated with Manchester Honda I question the standard of service that I learned excepted. Conclusion. I will have to pay the rental car $1800, pay someone to put in a new head light to match new one, plus wheel covers. Question the quality of work done based on my experience. On a positive note I have my car back. FYI I was not at fault the damage/ accident. Feel free to call me if you want more details or to clarify concerns. Len 860-649-7944
Customer Service - 1.5/5.0 -
Missed the opportunity to extra work that I requested Car was dirty on pick up on the inside.