The Collision Solution, LLC

4.9 (2,561reviews)
98%
5801 SW 70 Street,  South Miami,  FL  33143

WE REPAIR ALL MAKES AND MODELS. WE ACCEPT ALL INSURANCE COMPANY CLAIMS.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,561)

Likely to Recommend

Repair Quality

Very helpful and courteous

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Thank you guys for being friendly and making me feel that I left my car in a good place. The work was excellent and you guys Venice the job a lot faster than I expected

Likely to Recommend

already recommended to others

Repair Quality

Perfect job

Customer Service

friendly and professional

My Experience

Excellent customer service and support. They are very good and keep you informed of the progress on your car. I recommend them if you have a need for such repairs.

Likely to Recommend

Repair Quality

Customer Service

My Experience

All who work at the Collision Solution are professional, knowledgeable and friendly.

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Collusion Solutions is the only place my husband & I trust to do any work on either of our vehicles. When family & friends ask if we know a reliable body shop,the only one we ever recommend is Collusion Solutions.

Repair Quality

The quality of the work done on my car was superior. The damage was minimal , but when I picked up my car it looked brand new. My family will only use Collusion Solutions if any body work is ever needed

Customer Service

The customer service I received was exceptional. Everyone I spoke to was friendly and professional and it made all the difference in the world.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Excellent, pleasant, professional and prompt servixe

Customer Service

Excellent

My Experience

Excellent quality of service as well as rapidity of repair.

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

Likely to Recommend

Felt secure working with them.

Repair Quality

From surface all looks excellent. Cannot say on work completed underneath because I never saw underneath. From the outside views all is excellent.

Customer Service

Excellent vendor selection by USAA.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Overall, it was a good experience but being charged for a tire that was not put on the car makes me wonder what else I might have been charged for that was not done.

Repair Quality

Customer Service

I indicated that my cell phone was the best way to reach me but calls were made to my home phone where my 83 year old father took the calls. It was confusing to him and the shop did not get the information they needed from me in a timely manner. When a customer indicates a preferred method of contact, they usually have a good reason for their preference. Because of this, the extra tire that I wanted to purchase was not ordered and put on the vehicle. When I picked up my car, the tire that the insurance had paid for had not been put on the vehicle as well. I spent about 2 hours in the shop over the next 2 days getting the tires put on my car. The staff was friendly and accommodating but this really all should have been taken care of before I picked up the car.

Likely to Recommend

These people are thieves. I had items stolen from my car.

Repair Quality

Vehicle was scratched down the drivers side during repairs

Customer Service

The moment that I reported that someone in the shop stole from me they became incredibly aggressive