Theodore Robins Ford
In operation 105 years.
THEODORE ROBINS FORD is a family owned auto repair business that has been in business since 1921. Our goal is to provide high quality repairs to all of our customers. We provide a high level of communication throughout the repair process including text and email messaging with our customers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Excellent service. Vehicle was done on time when promised
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Vehicle was fixed right the first time. Was also ready when promised. Outstanding customer service.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0
Customer Service - 1.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great communication throughout the entire process
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Professional staff. Great communication. Car was finished early.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I am so completely thrilled with my entire experience at Theodore Robins Ford. George personally made sure that I had an excellent customer service experience from the time I dropped my car off until I picked it up. He even gave me a ride to the rental company and brought my car up right away when I arrived. It was GORGEOUS. Th rear bumper and sensor were replaced and the entire car was detailed out. Even the tires! The paint job matched perfectly and some minor imperfections not related to the bumper were fixed. I am over the moon driving my Nissan Maxima again and feel like a valued customer. This was all accomplished in 6 days and I couldn’t have asked for better service from anyone. Consider them for your bodywork if you ever need it. I highly recommend them for any model or make.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am so completely thrilled with my entire experience at Theodore Robins Ford. George personally made sure that I had excellent customer service experience from the time I dropped my coff until I picked it up. He even gave me a ride to the rental company and brought my cup right away when I arrived. It was GORGEOUS. Th rebumper and sensor were replaced and the entire cwas detailed out. Even the tires! The paint job matched perfectly and some minor imperfections nrelated to the bumper were fixed. I am over the moon driving my NissMaxiagain and feel like a valued customer. This was all accomplished in 6 days and I couldn’t have asked for better service from anyone. Consider them for your bodywork if you ever need it. I highly recommend them for any model or make.
Customer Service - 5.0/5.0 -
I am so completely thrilled with my entire experience at Theodore Robins Ford. George personally made sure that I had excellent customer service experience from the time I dropped my coff until I picked it up. He even gave me a ride to the rental company and brought my cup right away when I arrived. It was GORGEOUS. Th rebumper and sensor were replaced and the entire cwas detailed out. Even the tires! The paint job matched perfectly and some minor imperfections nrelated to the bumper were fixed. I am over the moon driving my NissMaxiagain and feel like a valued customer. This was all accomplished in 6 days and I couldn’t have asked for better service from anyone. Consider them for your bodywork if you ever need it. I highly recommend them for any model or make.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair went so smooth. It was finished on time. Everyone was so nice.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Never. I left a message for a manager to call me. Never called me. Again that’s fine
Repair Quality - 0.5/5.0 -
2021 truck with 98,000 and a noise coming from the front of the engine. I don’t think replacing the engine should be a recommendation. Also 13 hour flag time to remove two valve covers and an oil pan just seems like gouging a client. It just doesn’t take two work days to remove these parts.
Customer Service - 2.0/5.0 -
Nice guy but maybe he thought I didn’t know anything about working on vehicles
Returned Clean
My Experience - 5.0/5.0 -
Excellent service kept us apprised of the timing of the repairs. Car was nicely detailed when we picked it up.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair process went very well. The communication of the repair status was timely along with the repairs was very satisfactory.
Customer Service - 5.0/5.0 -
Very good.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Absolutely awesome service and highly recommend alway on top of everything.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
George and Marcela were pleasure to work with, very personable, enjoyed the daily updates. My truck repair turned out great, no issues, quick turn around. Great Job Theo. Robin's Ford ! I drive from Huntington Beach as I refuse to use my local HB Ford, bad past experiences
Likely to Recommend - 5.0/5.0 -
Very pleased with the service I received
Repair Quality - 5.0/5.0 -
Very pleased with the work done on my F150
Customer Service - 5.0/5.0 -
George and Marcela were very personable, made the experience pleasurable.
Returned Clean
Likely to Recommend - 5.0/5.0 -
I have. A friend just bought a new Bronco there.
Repair Quality - 5.0/5.0 -
I have used the body repair shop three times over the last year for two different vehicles.Like all the service at Robins Ford, the body repair shop does outstanding work. And has great people.
Customer Service - 5.0/5.0 -
Very nice, professional people.
Returned Clean
Likely to Recommend - 5.0/5.0 -
I’m going to tell all my friends and family about how amazing Robins Ford body shop is!
Repair Quality - 5.0/5.0 -
Completely satisfied!
Customer Service - 5.0/5.0 -
So nice and professional
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very quick and great service. I’m 100% satisfied.
Customer Service - 5.0/5.0 -
Marcela was a compassionate and she managed well with whole process.