Theodore Robins Ford

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

Only if they have an aluminum body

Repair Quality - 5.0/5.0 -

Good job

Customer Service - 2.0/5.0 -

Don’t return calls,don’t keep you informed

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

First i was treated very special in my first meeting by manager of collision center and he 2 days to complete the job a he finished the job in 24 hours . And beside his work he is true gentleman . Thank you guys all and God Bless Abrishami Mohammad Peter

Likely to Recommend - 4.5/5.0 -

Very likely

Repair Quality - 4.5/5.0 -

Satisfactory

Customer Service - 4.5/5.0 -

Satisfactory

My Experience - 5.0/5.0 -

You guy’s were fantastic! Thank you for all of your help with everything and for keeping me updated though the entire process. We really appreciate having a stress free repair. You are the best….

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

They were fantastic, George handled everything and always made sure I was updated in a timely manner. I really appreciate everything they did to get our truck all repaired.

Customer Service - 5.0/5.0 -

Excellent customer service

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 2.5/5.0

Repair Quality - 1.0/5.0 -

Parts department miscommunication lead to a weeks worth of delays. Ultimately pushing back my ability to move across country. Forgot to order part. When they ordered the handle, didn’t confirm that it was overnighted, didn’t give correct instruction that it needed to be painted after received. Body and collision was great. Parts department was terrible.

Customer Service - 2.0/5.0

Returned Clean

Likely to Recommend - 4.5/5.0 -

Overall good experience. Kevin, Marcella and George were professional, pleasant and ready to help.

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

My car looks brand new!! Great service both in the collision center and in the service department! Very happy!

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

There nice people, pay attention to your car consent, friendly and very profesional, fix my car fast and did a great job, also they splaying the warranty. Also I like the updates by send the link buy text, was quick and easy to understand .

Likely to Recommend - 5.0/5.0 -

I felt comfortable and well taken care of!

Repair Quality - 5.0/5.0 -

Everyone there were super nice and helpful! Marcela gave me a cool diamond pen!

Customer Service - 5.0/5.0 -

Very caring and helpful!

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0 -

Did not anticipate 4 week wait time

Customer Service - 4.0/5.0 -

Took 1 week to let me know it would take another 3 additional weeks for vehicle to be done

Returned Clean

My Experience - 5.0/5.0 -

Very happy with the service.

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0 -

Quick to respond and answer any questions

My Experience - 5.0/5.0 -

All workers are kind I’m very satisfied… the work on the car is pretty good, the service was fast