Theodore Robins Ford
In operation 105 years.
THEODORE ROBINS FORD is a family owned auto repair business that has been in business since 1921. Our goal is to provide high quality repairs to all of our customers. We provide a high level of communication throughout the repair process including text and email messaging with our customers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
George Rodriguez was always very good at keeping us updated and the truck came out amazing we are very satisfied!!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Marcella is awesome
Customer Service - 5.0/5.0 -
Marcella was awesome
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
George made me feel at home the minute I arrived with my car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
George and his crew were great throughout the process.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
My left mirror is very dirty/blurry compared to right. I tried to clean it but its still very dusty i hope its not sand blast damage. Entire car was returned very dusty.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Love this dealership but my car is not finished being repaired as yet!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
I would never recommend them to anyone.
Repair Quality - 0.5/5.0 -
I am not happy with the repairs i found more scratches on my car that i don't recall being there. The repair that was done im not stratified with. They washed the outside of my car but not the inside it was dirty from them working on my car.
Customer Service - 0.5/5.0 -
My care was there 19 days i received 2 calls from them about my car. I had to call them to get an update
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
It would be a 10 if they had answered the questions in my emails with viable replies. Instead they gave canned replies that did not address the questions in the emails.
Returned Clean
Likely to Recommend - 5.0/5.0 -
I'm very happy with the service and repairs at TR Ford
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Always pleased with the service at Robins Ford
Customer Service - 5.0/5.0 -
Great people. Steve White in Service and Dean Hammond in Sales are just the best
Returned Clean
Likely to Recommend - 2.5/5.0 -
I had an issue with the service department and would therefore not recommend your location. I had a better experience with the collision center but was hoping to have the car washed.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The workmanship was top drawer and my car was delivered earlier than promised.
Customer Service - 5.0/5.0 -
Exemplary service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
George is the best.
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I owed 1,000.00 for my deductible and they charged my credit card 6,499.00 . I’m still trying to get this amount adjusted.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was great, we had a small credit card issue but they took care of it immediately and I’m very happy with there service and follow up.
Customer Service - 5.0/5.0 -
Outstanding customer service.
My Experience - 0.0/5.0 -
My truck was given back to me with items missing. My floor mats were gone and small irreplaceable items were tossed or misplaced. I was also amazed that the new windshield hadn’t been washed. It was filthy as if it had just come out of storage. It’s the little things that matter to people. The office staff is great and wonderful to work with.
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
Where to begin. They stated the truck was washed, when in fact it was not. There was so much dust on the new windshield replacement that it looked like it just came out of storage. My front floor mats were not put back in the truck. My personal items left in the truck were thrown away like garbage. Although very apologetic this is a comedy of errors without the humor. The dashboard people need to be made accountable for not following procedures and putting my items in a bag with my name on them and giving them to the Ford people. All on all I was raised with affords and been driving them myself for over 30 years. I’m done with Ford. What a load poor example of professionalism.
Customer Service - 1.0/5.0 -
For the same reasons previously stated.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The collision department is great 👍