Thomas Collision Center

4.7 (168reviews)
95%
1437 N. Larkin Avenue,  Joliet,  IL  60435

In operation 46 years.

At Thomas Collision Center, we provide a complete range of collision repair services, from minor dent and ding removal to extensive structural and collision repairs. Our outstanding reputation is built on a steadfast commitment to exceptional customer service, superior craftsmanship, and complete customer satisfaction. Above all, we prioritize the quality of every repair and the safety of your vehicle, ensuring it is restored to manufacturer standards and returned to you with confidence.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (168)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for exceptional service quality, with many noting their vehicles look like new after repairs. The staff receives high marks for being friendly, professional, and helpful throughout the repair process. Communication is generally strong, with regular updates via text and phone calls keeping customers informed. Most repairs are completed on time or even ahead of schedule, though some customers experienced delays due to parts availability or scheduling issues. The shop's attention to detail extends beyond repairs, with customers frequently mentioning thorough cleaning and detailing services. While most experiences are highly positive, some customers noted issues with part quality preferences and occasional communication mix-ups that required follow-up visits.
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"So very helpful and excellent work my car is as beautiful as as before the accident"
"My repair was done professionally. I cant find any defects in the work. My car was detailed level clean. The ..." Read more
"Thomas Collision did an amazing job!!! She looks brand new."
"Bad, I wanted a color match on my truck, I got half the work effort and its no where near of good work as I expected ..." Read more
"My car had multiple issues that I had to bring it back from after picking up. I shouldnt have to bring my car ..." Read more

My Experience

Brought my car in with a minor dent on hood to be repaired, Thomas Collision did a great job and felt I was driving away with a new car. Wouldn’t have guessed there was a small dent and painted. They made it seamless and were easy to work with. Thank you!

My Experience

I asked for the leftover paint and I was told that it was all discarded.

Likely to Recommend

Repair Quality

Receptionist was very polite and helpful. The whole process was efficient, trustworthy, and professional.

Customer Service

Very transparent and professional

Returned Clean

My Experience

Job well done team members.

My Experience

Going to check with my insurance company to be sure I paid the correct amount. Job appears to be well done

My Experience

Excellent

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Bad, I wanted a color match on my truck, I got half the work effort and it’s no where near of good work as I expected from a “ collision “ place.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great work Great front office people

Customer Service

She was so friendly and very thorough Answered all our questions

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Easy to work with!

Likely to Recommend

Repair Quality

Quick and easy to work with!

Customer Service

Returned Clean

Likely to Recommend

Excellent service

Repair Quality

Our Pathfinder looks excellent like it did before the damage happened.

Customer Service

Everyone was very polite and professional and kept us honestly informed.

Returned Clean

My Experience

The work done exceeded my expectations. I will definitely seek out their assistance again should the need arise.

My Experience

They do beautiful work and had the Car back to me in two days. I brought donuts for them this morning

My Experience

Likely to Recommend

Repair Quality

Excellent service and work

Customer Service

Excellent

Returned Clean

My Experience

Keep the Good job 👏

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

This is not the first time we have used Thomas Collision. As long as they are around, we will always use them.

Customer Service

This is not the first time we have used Thomas Collision. As long as they are around, we will always use them.

Returned Clean