Thomas E. Brown Inc.

4.8 (1,036reviews)
100%
5030 Arthur Avenue,  Mechanicsburg,  PA  17050
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Shop AssistantSparkles

In operation 66 years.

Browns Auto Body Werks has been in business for over 50 years providing outstanding service and repairs. We have the most current updated equipment that is needed to repair todays high tech cars. Our technicians are ASE & I-Car certified.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Subaru
Volvo

Reviews (1,036)

My Experience

Very smooth process from start to finish. Love the email updates along the way keeping me informed of what was happening. Everyone was great and helpful.

Likely to Recommend

Repair Quality

The final product - my finished car- is great, looks great, and functions as an almost new vehicle. I'm very happy my insurer agreed to cover the substantial repairs costs, as I didn't want to shop for a replacement. Early estimated completion dates were pushed off a couple times that disappointed; this is the only reason I scored you an 9 instead of 10. I suspect you had little control over these delays. In the unfortunate event I need your services again, I won't hesitate to contact you. Thanks very much!

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Repair Quality

Great service, fast, kept me up to date! Highly recommend!

Customer Service

Nice people in there!

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Repair Quality

As ususal Brown's did a great job on my BMW repair. Finished in 2.5 weeks and kept me informed the whole time as the status of the repair progress. Appreciative to know this and that my car was actively being worked on. I'd highly recommend.

Customer Service

My Experience

From JoAnn Plantz... wonderful job as usual! I especially appreciated the extra kindness and help form Allen (I believe that was his name...hopefully) who went the extra mile. Thank you

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My Experience

A job well done, you are the best. I will pass the Thomas E. Brown name to everyone that needs a repair job. Stewart

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We would recommend your shop totally to anyone who asked

Repair Quality

Everyone was very professional and personable

Customer Service

Awesome

My Experience

As before I had another great experience with Browns. Great service, they're work is outstanding, my car looks like new again! I recomend them highly! Thank you for great service.

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Repair Quality

I was given excellent service on my repair at Browns repair works. This is the 2nd time I have used their service and very pleased also would reccomend them highly. They were very considerent of my time and very helpful to me. Thank you for great service

Customer Service

My Experience

We had a very positive experience with Thomas Brown and would suggest them to others if the needed.

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I hate to say this, but I still feel that the overall cost of the repairs may have been a little bit too high ... Maybe insurance coverage is a hidden 'benefit' ...

Repair Quality

I very much appreciated the great care and professionalism that went into repairing my car.

Customer Service

Owen is certainly a real professional in the truest sense of the word.

My Experience

My car looks amazing! Thank you so much for the quick, easy and fantastic turnaround.

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Highly recommend

Repair Quality

My car looks amazing. The process was very quick and smooth without any struggles.

Customer Service

Customer service was amazing. I would highly recommend this company for any body repair needs.

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The repair was completed as promised. There were no issues. The staff was nice. My car was returned to me cleaned and smelling nice too!

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Great job as always!

Customer Service

Best of the best!

My Experience

Top notch work! We are very pleased.

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Your shop has earned our highest recommendation to anyone seeking repairs !

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