Thornton Automotive Dover
10 years at this location.
Our Collision center is the place to take care of you and your vehicle. We offer free estimates and deal with the insurance companies so you don’t have the hassle. Our collision experts have the experience and skills to return your vehicle to Pre-accident condition. We service all makes and models!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0
My Experience - 5.0/5.0 -
I always buy my vehicles at Thornton, so when someone hit me, they made my car look good as new ♥️
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Wouldn’t go anywhere else!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
The repair looks great. It took a little longer than I expected it too. When I got the estimate it was my understanding that it would be completed in 3 days instead it took 5. Perhaps that was my misunderstanding.
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
When I called each person was kind and would give me an update on my car and answer any questions I had. It was also helpful to receive text messages.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Thank you for all you did. Truly appreciate it.
My Experience - 5.0/5.0 -
The level of professionalism throughout the repair of my car was next level,could not be happier!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Friendly courteous service. Hail damage was performed well and to my satisfaction
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Made it an excellent job, from matching the paint, New panels, and the car drives better than it did when it came in. The turnaround time was quick, and the staff were very friendly.
Customer Service - 5.0/5.0 -
Very friendly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
It looks good for the most part. I can see shadows in the rear quarter panel though in certain light and they sanded the rubber a little above the door.
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Wonderful service from start to finish!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks brand new. I appreciate all the hard work.
Customer Service - 5.0/5.0 -
I was kept up-to-date with all services and estimated time for repairs
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Jesse and I are very happy with the updates you provided, the promptness in completing the work, and the amazing job you did. We highly recommend Thornton Dover to everyone we talk to. We have had excellent service with sales, service and now the collision center. We definitely give you a 5 star rating! Thank you again, so very much!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thornton was terrific! All aspects!!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Had my car in for a repair that someone else caused. They did great work and cleaned the car and even replaced a light.