Ciocca Collision Center of York
17 years at this location.
Ciocca Collision Center of York is a state of the art collision repair facility that offers our customers a positive experience from our courteous and knowledgeable staff. We strive to repair vehicles in a timely manner with professional quality.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
This was the worst service ever did not put antifreeze in the car burn up the water pump had to take it to the service department. The service department found none of the clips for the front bumper were in around the wheel. Well, replaced all clips in front bumper had to replace the water pump. Also had to return the car to get the headlights program that they didn’t do.
Customer Service - 0.5/5.0
My Experience - 5.0/5.0 -
Ciocca Collision Center of York made the entire process extremely easy from beginning to end. Even though the repair itself was fairly simple, they treated everything professionally and made sure the truck came out exactly as it should. When I dropped it off, they contacted the rental company for me, and within just a couple of minutes I was being picked up to get my rental vehicle. Picking up my truck after the repair was just as quick and simple. The whole experience was smooth, well organized, and stress-free, and I really appreciate that the repair is backed by their warranty for as long as I own the vehicle. Great service from start to finish.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Communication was great! They helped me coordinate my rental and pickup and drop off. 10/10 customer service! Definitely recommend! And will use again. The car wash and vacuum clean was the cherry on top!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The staff are very nice and approachable.
Returned Clean
My Experience - 5.0/5.0 -
The repair work you did on my Outback was incredible! I would recommend you to anyone! Thanks for doing a great job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I thought you did an outstanding job repairing my vehicle! It was a pleasure working with your team.
Customer Service - 5.0/5.0 -
I was very pleased with the repair of my vehicle. You made the whole experience very easy. Thanks for the great service!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Communication and ease of the process was great. The repair was great.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They did a great job completing the repairs of our car in a timely manner. We also appreciated the information that was sent, keeping us informed. We would highly recommend their services.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The car looks great. And it was washed and detailed. I was happy with the results.