Ciocca Collision Center of Hanover

4.6 (2,367reviews)
94%
100 Eisenhower Drive,  Hanover,  PA  17331
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Shop AssistantSparkles

In operation 13 years.

Ciocca Collision Center of Hanover is a state of the art collision repair facility that offers our customers a positive experience from our courteous and knowledgeable staff. We strive to repair vehicles in a timely manner with professional quality.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,367)

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My Experience

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Repair Quality

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Returned Clean

My Experience

Your work is excellent. But the best part is your customer service. Everyone we interacted with was courteous and very friendly and helpful. I especially liked getting my daily updates on my car’s progress. It may seem like a simple act, but it meant a lot

Likely to Recommend

Customer service and repair work is the best

Repair Quality

Car looks better than new

Customer Service

Very friendly and helpful

My Experience

Other than my car sounding like a souped up hot rod due to what we were told is an exhaust leak, the team that worked on our car did an amazing job. So happy to deal with a responsible and reliable group!

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Customer Service

My Experience

It took longer than it should have. My car does look beautiful though!

Likely to Recommend

Repair Quality

Good quality work also kept you up-to-date on your statuses of your vehicle being repaired and the vehicle got done in a timely fashion

Customer Service

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Customer Service

Returned Clean

My Experience

The car looks great. I appreciate the extra effort that they put into my car to make it good. Everybody was nice. And you got it done on time.

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My Experience

This is the first time I've been here since they changed from Apple Collision to Ciocca Collision. I was a little worried because I've always been so pleased with Apple's work, but it seems like the only thing that has changed was the name. The quality of work is amazing, but even more so, the quality of customer service. Everyone is so friendly and professional, from the front desk staff to the service advisors. It makes coming here a pleasant experience when whatever had brought us to you wasn't. Thank you again! -Erin

Likely to Recommend

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Customer Service

My Experience

The staff is friendly and answered all of my questions. The repair was done quickly and professionally, and I appreciate the warranty, too. I bought this vehicle from Ciocca, and will continue to use their services because of the experience provided by the staff, and the quality of the work. Thanks!!

Likely to Recommend

Repair Quality

Excellent work and professionalism! Harrisburg, I gave a big fat 0 to.

Customer Service

Returned Clean

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Returned Clean

My Experience

Very efficient and professional

Likely to Recommend

Repair Quality

Polite and responsive personnel. Estimation process thorough, process explained professionally. Text updates on status of repairs and any questions ranked 12 out of 10

Customer Service

Very satisfied

Returned Clean

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Repair Quality

They worked until they had done the job to the high standards they stand behind

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean