Thornton Automotive Dover
10 years at this location.
Our Collision center is the place to take care of you and your vehicle. We offer free estimates and deal with the insurance companies so you don’t have the hassle. Our collision experts have the experience and skills to return your vehicle to Pre-accident condition. We service all makes and models!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
The speed of completion, quality of service and the wonderful staff made this experience great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Would definitely use you in the future if needed
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent service in body shop dept. communication at each step of the way.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
While text message updates were goood, they could have been a little more informative about steps and things going on with the vehicle
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The team was very nice to my daughter and communicated with her about the status of her vehicle
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They kept me informed about the progress of my car during the time it was being repaired.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good experience
Customer Service - 4.5/5.0 -
Everyone was kind and helpful The repair was excellent
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
See reply from first question.
Customer Service - 0.5/5.0 -
When my car was ready for pick up after the body work was done the drivers side rear quarter panel was scratched and the vehicle was dirty on the inside and outside from the body work. Thorton had to do the work over again. They had my vehicle for another 2 weeks. When I returned home and looked inside my vehicle it was still dirty from the body work. I will never bring another vehicle to your collision repair shop. Work was shoddy and appears employees do not take pride in their work.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Nicole was fantastic!
My Experience - 5.0/5.0 -
Thank you so much for repairing my Jeep. It looks brand new! The service I received made an unpleasant situation so much better! Thank you for everything!! I will definitely recommend you to friends and family!
My Experience - 5.0/5.0 -
Everything went great except I’m really upset my sticker is gone that I had on my fuel door :( I just got that sticker
Likely to Recommend - 5.0/5.0 -
I was very satisfied and would recommend Thornton in the future.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Chad was very thorough, honest and accommodated my request for the work.
My Experience - 5.0/5.0 -
The staff is very courteous and friendly. We were kept informed of the progress on a regular basis, and we are pleased with the results.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
We were very happy with the service. We were kept informed of the progress, the staff is courteous and friendly, and we were pleased with the results.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They run a good team there and are easy to work with.
My Experience - 5.0/5.0 -
It took longer than I thought it would, but everything went well. They kept me updated on the progress.