Thornton Automotive Dover
10 years at this location.
Our Collision center is the place to take care of you and your vehicle. We offer free estimates and deal with the insurance companies so you don’t have the hassle. Our collision experts have the experience and skills to return your vehicle to Pre-accident condition. We service all makes and models!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Thank everyone for their professionalizm,courteous,respectful,attitude and response time considering working with a insurance company.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
Would highly recommend without a doubt as I was recommended by a family member
Repair Quality - 5.0/5.0 -
Repairs were done within time frame given, everyone was very nice and communicated very well on where they were on the repairs process.
Customer Service - 5.0/5.0 -
Repairs were done in a very timely manner. Awesome repair job.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Job well done People were very polite and respectful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The repair they did to my car looks great! You can't even tell that it was ever wrecked. They also did it in a timely manner.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car repair was done perfectly đź‘Ś
Customer Service - 5.0/5.0 -
Customer service was Top Notch from beginning to end. They have excellent customer service skills. I will definitely be doing business with them again.
Returned Clean
My Experience - 5.0/5.0 -
The truck looks great! Job well done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very nice work.Truck looks great.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great communication very happy with the result
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Awesome repair excellent work great all around
My Experience - 5.0/5.0 -
Perfect color match. Runs great. Perfect job well done. Thank you.
My Experience - 5.0/5.0 -
Thornton did an excellent damage fix on my truck. They also do our engine repairs as needed and oil changes. We are always satisfied with their work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.5/5.0 -
There was a burn mark on the passenger side headliner
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I liked the constant communication
Likely to Recommend - 0.5/5.0 -
I don’t want anyone to have to go through what I went through at ur shop. I was/am very frustrated how everything went.
Repair Quality - 4.5/5.0 -
For some reason my passenger side window does not work after having my car at ur collision center.
Customer Service - 1.0/5.0 -
Every time I called I had to repeat myself to 3 or 4 different people before I could b given an answer and sometimes they didn’t have an answer for me but hey they answered the phone !
My Experience - 5.0/5.0 -
We were very pleased with the results. We appreciate the way the entire process was handled cordially and professionally. We will highly recommend your company. Thank you.
Likely to Recommend - 5.0/5.0 -
No complaints
Repair Quality - 5.0/5.0 -
We were totally pleased from the time we walked into the establishment and the day we drove away with our damaged car looking like a brand new car.
Customer Service - 5.0/5.0 -
Everyone was knowledgeable in meeting our needs.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I was impressed
Repair Quality - 5.0/5.0 -
They did an excellent job.
Customer Service - 5.0/5.0 -
The process was easy. There was very little wait from having my vehicle evaluated to having it scheduled to finally having the body shop resolve the damage.