Thornton Automotive Dover
10 years at this location.
Our Collision center is the place to take care of you and your vehicle. We offer free estimates and deal with the insurance companies so you don’t have the hassle. Our collision experts have the experience and skills to return your vehicle to Pre-accident condition. We service all makes and models!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Thank you for the great work
My Experience - 4.5/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great customer service. Very simple process. Work performed passed my expectations. Excellent body work and paint work. The whole experience was very satisfying. Keep up the great work.
Likely to Recommend - 5.0/5.0 -
I have been recommending customers for several years
Repair Quality - 5.0/5.0 -
Great service and great workmanship
Customer Service - 5.0/5.0 -
Exceptional
Returned Clean
My Experience - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
They had made mistakes on the interior of my car but were more than happy to make it right and keep me updated as repairs were made.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent work in a timely manner
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 0.0/5.0 -
Great Service. Kept us up to date with repairs
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Service is great. They did a great job. but the one thing I don’t understand. The vehicle to push to be done in 4 days then it end up being 3 weeks Putting me behind schedule and they only gave me a $50 coupon on my bill
Customer Service - 4.5/5.0 -
What I said in the first comment
Returned Clean
Likely to Recommend - 3.5/5.0 -
They have done good work, but the amount of time they had my car was too long. I wish they had tried a different vendor or something to move the process along.
Repair Quality - 4.0/5.0 -
Overall good. Hood looks like it may be just slightly off toward the passenger side.
Customer Service - 4.0/5.0 -
They were nice, but it took 4 weeks to complete the work on my car.
My Experience - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
While I understand the issue with the painter and I appreciate the ride from hone to the shop, the time for repair was just to long. 3/6 drop off to 3/24 pickup to replace one part. GEICO only covered 4 days of rental 3/18 to 3/21 and I had to scramble to even get that.