Tinney Chevrolet GMC

My Experience - 5.0/5.0 -

I am very pleased with the job that team did.

Likely to Recommend - 5.0/5.0 -

The team did a great job 👍

Repair Quality - 5.0/5.0 -

They did a great job and quickly too. Thank you.

Customer Service - 5.0/5.0 -

Tina was wonderful. She kept me updated on the progress pretty good .

Returned Clean

Likely to Recommend - 5.0/5.0 -

Have been there before. Excellent service

Repair Quality - 5.0/5.0 -

Work done was perfect

Customer Service - 5.0/5.0 -

Everything perfect

Returned Clean

My Experience - 5.0/5.0 -

Great job, excellent service!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

They did and awesome job great work we was so pleased

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Thank You all very much!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 0.5/5.0 -

Based in my experience I will not recommend this shop.

Repair Quality - 4.0/5.0

Customer Service - 1.5/5.0 -

Kept telling me vehicle would be ready and then when date arrived, it was pushed out further. Ran out of time on rental vehicle costing additional 1000 dollars on rental .

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very courteous and helpful

Customer Service - 5.0/5.0 -

They took probably action when the insurance company did not want to comply with what was needed on the vehicle

Likely to Recommend - 2.5/5.0 -

I would not be able to make that recommendation, especially, since I had a different vehicle.

Repair Quality - 3.5/5.0 -

I would rate the courtesy and service of the personnel a 9. But I was disappointed that genuine Nisson parts were not used for the headlight area. Instead of 4 day turnaround, it was close to 3 weeks.

Customer Service - 3.5/5.0 -

I would rate the courtesy and service of the personnel a 9. But I was disappointed that genuine Nisson parts were not used for the headlight area. Instead of 4 day turnaround, it was close to 3 weeks.

Likely to Recommend - 5.0/5.0 -

Met fundamental requirements and completion timeline.

Repair Quality - 4.5/5.0 -

Very good communications keeping me updated on the situation and progress being made throughout the repair process, as well as any updates or changes required to complete the repairs.

Customer Service - 5.0/5.0 -

Customer service was very good and helpful.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 3.0/5.0

Repair Quality - 5.0/5.0 -

The work was done nicely but it took longer to get my car back than it should have

Customer Service - 5.0/5.0 -

The people was nice

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great service!

Customer Service - 5.0/5.0

Returned Clean

My Experience - 0.0/5.0 -

My vehicle was in the care of Tinneys from October 24, 2025 until February 11, 2026 for front driver side repairs to subframe and components for suspension and steering etc. The communication was, well there was basically none. There was apparently a change in staffing in January and communication improved via phone calls. When I went to pick up my vehicle about January 23rd or 26th, the vehicle repair was explained, the warranty on parts explained, and vehicle was turned over to me, however there was still damaged parts, which I was told had been a poor quality replacement, which I honestly do not believe because a part doesn't go bad in a short test drive and sitting until pick up by myself (within days). So it was taken back over to service to be looked at. The gentleman had earbuds in and syayed there was no issue, but there was extremely loud and horrible metal popping and scraping and grinding. He did hear it once he removed his earbuds. Additionally, the service tech stated he test drove the vehicle and it didn't have any issues. Furthermore, not only did the stated warranty NOT cover the part to be replaced and had to be cleared with my insurance to be purchased at additional cost. Which is definitely not using the warranty. The complimentary vehicle was a very helpful assist during this time, however there needs to be more option, as a small sedan does not meet my family needs nor was it safe to drive in the recent ice and weather. This, I do understand is not your problem, but I have a family of 6 and heart failure, so not only did we not fit in the vehicle, if I had needed to get medication or to a doctor urgently, I was trapped at home and not able to get help i needed. So that's something to consider for the future on your end IMoreover, Moreso, the two women at the collision front desk need some customer service training, as their fake politeness, eye rolling and hateful glares while I was speaking with my case manager over my vehicle repair status, were highly uncalled for, as well as theyre talking over us about lord knows what while I was in discussion about my vehicle with Mike. I do not appreciate being treated less than. As I do not hold myself above anyone else, and when you work for the public, you shouldn't either, or definitely need to learn to control it better. I do appreciate that my car was repaired although it still has issues, even after being worked on a second time, however I will handle it myself. I do not see myself recommending anyone purchase nor get any sort of service help at your location in the future. My only pleasant experience was the open and as helpful as possible communication with Mike in collision, and his help during the last few weeks of this process. If there is going to be phone contact, please call 843-833-1304, and ask for Dwayne. That is my husband, I am not willing to have any more contact at this time, nor in the future.

Likely to Recommend - 5.0/5.0 -

They did a great job I will recommend them to friends and family

Repair Quality - 5.0/5.0 -

They did a beautiful job My SUV looked like new I would recommend them to everyone that needs any body work or repairs done

Customer Service - 5.0/5.0 -

They kept in touch with me thru the repair work to let me know the progress

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Returned Clean

My Experience - 0.0/5.0 -

There is some spots that need tobe reworked trash in the paint an a big run

Likely to Recommend - 0.5/5.0 -

I wouldnt

Repair Quality - 0.5/5.0 -

Picked it up the first time an had runs a trash in the paint a bumper fitment was worse than when it came in… an overspray all over the windshield. Dropped it off a second time to fix these things a bumper fitment is still not correct a still overspray on the windshield an in the vents in the fender wells .

Customer Service - 1.5/5.0 -

Started off good but when I had Concerns about the work that was done that changed

Returned Clean

My Experience - 5.0/5.0 -

I was very pleased with the speed and quality of my repair. The team at Tinney was very professional and stayed in touch to give me regular progress updates. I will certainly recommend them to anyone looking for auto repairs!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Michael did a great job of communicating and providing regular updates.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0