Tinney Chevrolet GMC
In operation 17 years.
Tinney Chevrolet GMC has been in business since 1954, Primarily in the Michigan area. Acquiring Pinkerton in 2025 their goal is to continue providing exceptional service to our community. The Collision Center's goal is to provide high quality repairs, and establish a life-time relationship with our customers. We have a Direct Repair Program with several insurance companies, accepting all insurance work on all makes and models. We make customer satisfaction our top priority by maintaining communication throughout the repair process, completing excellent paint and body repairs, and offering a lifetime warranty. Thank you for giving us the opportunity to serve you.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
The repair and timeline was good but the estimate situation was not because I was told one price and then it tripled when it was fixed
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was very professional. The receptionist was very kind and helpful. My door looks as good as it did before it was hit. No one can tell the door is not the original door. The paint color and pin stripe match perfectly. I would recommend your body shop to anyone in need.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
I'm either way. I would explain what happened to me but I do not necessarily think Pinkerton did anything improper or inappropriate. It wasn't great but there were other circumstances also.
Repair Quality - 4.5/5.0 -
For as I can tell, the quality of repair is good. There was a question about repair of engine fan that was running continuously and trailer plug not working after hitting deer. Insurance adjuster initially denied that part of repair and was very rude on phone when questioned about it. Pinkerton had performed diagnostic for these 2 items. For whatever reason, the engine fans have not been operating improperly after getting truck back from Pinkerton. I let Pinkerton know that as long as fans were not staying on and working properly, that I was ok to forgo the $700-800 they quoted for repair. I choose not to pursue repair of the trailer plug as I had been without my transportation for over a month.
Customer Service - 3.5/5.0 -
It was ok considering the repair situation and the difficulty that the Allstate adjuster provided myself and the fact that the Pinkerton tech told his manager that he did not think the engine fan and trailer plug was related to hitting deer. Another repair shop let me know that a complete transmission harness to sensor was not needed, only $25 temp sensor in front left of engine (where deer impact was) and that trailer plug (broken clip per tech and $500-$600 repair could be repaired with aftermarket $25 replacement plug. These combined items leaves a customer in a difficult spot between a repair shop, insurance, the cost of repairs if something is denied by insurance, and more time without a vehicle.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I think the bumper was black and the body is black with silver flake but there seems to be silver flake on the right rear side of the bumper too. I think it will be okay. I’ll have to look more closely at it tomorrow when I have.more time. I’ll let you know if it’s going to be an issue. Thanks for everything, I’ll talk to you later after I look more closely at it.
My Experience - 5.0/5.0 -
I would like to thank the Pinkerton staff for the excellent work performed, I would recommend anyone to have the collision work done at Pinkerton.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
They did a good job
Customer Service - 5.0/5.0 -
Very satisfied.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They did an excellent job and was glad to get my vehicle back! Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
This is the second time I’ve had an issue with this shop. First time the manager went above and beyond to make things right. So I gave the shop another chance. But was disappointed again. I need a shop I can trust to do repairs as if it were their own car.
Repair Quality - 1.5/5.0 -
Very dissatisfied that my car was released to me with an obvious gap where the new part met the liftgate. This should have been caught by the shop or the manager since the technician admitted he knew it was missing a clip. Should have been sent back to manufacturer for missing parts initially. Paint looked good though.
Customer Service - 5.0/5.0 -
Jessica was excellent with communication and friendliness.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I have already recommended Pinkerton to people.
Repair Quality - 5.0/5.0 -
I am beyond pleased so far with my vehicle that the guys there fixed for me and I also am pleased with the young lady there with then also. Job well done Pinkerton hold your heads up high!
Customer Service - 4.5/5.0 -
Customer service is so good. Top notch!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You all did a great job. Also everyone was so professional and courteous. I would delete recommend you and also use you again if the need arises.
Customer Service - 5.0/5.0 -
Everyone was so nice and professional.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone we were in contact through the whole process was knowledgeable and helpful . Would recommend them to any one who needs collision repairs.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
It took longer than I expected, but my truck looks great.
Customer Service - 5.0/5.0 -
The lady I talked to on the phone was always friendly and kind.